Robin Crisp
Kings Mountain,NC
Summary
Seasoned professional with a robust background in financial management and customer service, notably at Gaston County DSS. Excelled in cultivating key partnerships and implementing marketing tactics, driving significant improvements in client relations and compliance standards. Demonstrates exceptional administrative oversight and verbal communication skills, ensuring high productivity and goal achievement.
Overview
12
12
years of professional experience
Work History
Owner
Tidy Tech Cleaning Service
Kings Mountain, NC
04.1998 - 04.2008
- Completed work schedules for employees . Completed job schedules for residential and commercial cleaning contracts . Completed payroll , bank deposits , quarterly tax payments , ordered supplies and kept up with inventory .
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Mitigated business risks by working closely with staff members and assessing performance.
Income Maintenance Caseworker
Gaston County DSS
Gastonia, NC
02.1996 - 10.1998
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
- Assisted in developing strategies designed to reduce welfare dependency among families.
- Managed a full caseload of clients who received AFDC and Medicaid for their families.
- Stayed abreast of constantly changing policies and procedure along with state mandated guidelines and requirements .
Education
High School Diploma -
North Gaston High School
Dallas NC05-1984
Skills
- Social media control
- Marketing tactics
- Financial management
- Sales management
- Key partnership cultivation
- Administrative oversight
- Data archiving
- Personal service background
- Customer service
- Schedule management
- Professionalism and boundaries
- Clerical skills
- Policy interpretation
- Verbal and written communication
- Strong client relations
- Reporting
- Compliance standards
Timeline
Owner
Tidy Tech Cleaning Service
04.1998 - 04.2008
Income Maintenance Caseworker
Gaston County DSS
02.1996 - 10.1998
High School Diploma -
North Gaston High School
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