Robin Cunninghan
Summary
Patient-oriented Nurse with 15 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Mother Baby specialty.
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Mother-Baby Registered Nurse
Centra Health
01.2012 - Current
- Monitored patient reactions after administering medications and IV therapies.
- Adhered to strict infection control measures by maintaining a clean environment for patients at all times.
- Assisted lactation consultants in addressing breastfeeding challenges faced by new mothers, offering guidance on latch techniques and positioning.
- Educated family members and caregivers on patient care instructions.
- Coordinated discharge planning for mother-baby pairs, ensuring appropriate follow-up care and support upon leaving the hospital.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Promoted early bonding experiences between mothers and infants by encouraging skin-to-skin contact immediately after delivery.
- Educated new parents on proper infant care techniques, including breastfeeding, bathing, and swaddling.
Registered Nurse, Cardiac Progressive Care
Centra Health
12.2008 - 12.2011
- Enhanced patient satisfaction through compassionate, individualized nursing care and effective communication with patients and families.
- Reduced patient readmission rates by providing thorough discharge education and follow-up care coordination.
- Demonstrated strong leadership skills during critical situations such as Code Blue events, coordinating team efforts to stabilize patients and initiate appropriate interventions.
- Strengthened patient safety measures by regularly assessing vital signs, monitoring telemetry data, and responding promptly to any changes in condition.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Long Term Care Representative
Genworth Financial
10.2004 - 11.2008
- Contributed to team success by consistently achieving performance goals and adhering to established service standards within the role of Care Representative.
- Improved patient satisfaction by providing empathetic and attentive care during interactions.
- Verified patient insurance eligibility and entered patient information into system.
- Providing excellent customer service by promptly answering patient inquiries.
- Resolved customer complaints using established follow-up procedures.
Human Resources Specialist
Old Dominion Job Corps
09.2002 - 10.2004
- Improved communication between management and staff by organizing regular town hall meetings and feedback sessions.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
- Assisted with writing job postings and job descriptions for boards.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
Pharmacy Technician
Walmart Pharmacy
08.1997 - 04.2003
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Managed opening and closing duties for pharmacy.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Counted and labeled prescriptions with correct item and quantity.
Education
Diploma of Nursing - Registered Nursing
Lynchburg General School of Nursing
Lynchburg, VA05.2008
Bachelor of Science - Business With A Specialization in MIS
Liberty University
Lynchburg, VA05.2002
Skills
- Vitals monitoring
- Acute care expertise
- Certified in CPR/AED
- Postpartum Care
- Critical Thinking
- Patient Care Oversight
- Documentation
- Patient Safety
- Infection Control
- Medication Administration
- Attention to Detail
- Patient Care Assessment
Certification
- CPR Certified expires 1/2026
- NRP Certified expires 1/2026
Timeline
Mother-Baby Registered Nurse
Centra Health
01.2012 - Current
Registered Nurse, Cardiac Progressive Care
Centra Health
12.2008 - 12.2011
Long Term Care Representative
Genworth Financial
10.2004 - 11.2008
Human Resources Specialist
Old Dominion Job Corps
09.2002 - 10.2004
Pharmacy Technician
Walmart Pharmacy
08.1997 - 04.2003
Diploma of Nursing - Registered Nursing
Lynchburg General School of Nursing
Bachelor of Science - Business With A Specialization in MIS
Liberty University
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