Guided customers through application processes via phone.
Handled payment transactions through multiple channels.
Conducted credit checks for customers seeking new applications or refinancing.
Contacted customers with overdue accounts.
Do skip work if had no contact with customers.
Do taxes yearly
Ensured compliance of office numbers with state standards.
Handled deposit operations promptly.
Print checks for customers in office
Assisted customers in downloading mobile app.
Coordinated resident appointments with healthcare providers.
Coordinated driver schedules to ensure shift coverage across various locations.
Handled incoming calls from residents coordinating their return to the facility after appointments.
Facilitated patient transfers from hospitals to care facilities.
Managed driver schedules to guarantee timely resident transportation.