Robin Danielson
Girard
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly skilled Parts Department Associate. Experience includes managing inventory, assisting customers in locating necessary parts, and coordinating with vendors for timely deliveries. Strengths lie in strong organizational skills, ability to multitask and keen attention to detail. Notable impact made through implementing efficient systems for order processing and inventory control.
Overview
19
19
years of professional experience
Work History
Parts Receiving
Olathe Dodge Chrysler Jeep Ram
Olathe
01.2015 - 01.2025
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Worked closely with other departments to ensure timely delivery of needed materials and parts.
- Received and inspected incoming parts shipments for accuracy and quantity, verifying against purchase orders.
- Followed all company policies and procedures related to receiving, stocking, storing, issuing, and disposing of parts and supplies.
- Processed returns of damaged or defective parts promptly, following established procedures.
Call Center Representative
US Bankcorp
Overland Park
01.2014 - 01.2025
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Maintained high levels of professionalism while interacting with customers via phone or email.
Sales Associate
Walmart
Gardner
09.2015 - 09.2019
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Store Manager
Oreillys Auto Parts
Gardner
04.2006 - 01.2014
- Monitored employee performance and identified performance gaps for corrective action.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Maintained accurate records of employee performance reviews.
- Managed daily banking activities such as deposits and withdrawals.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Recruited, trained and supervised new employees.
- Prepared staff work schedules and assigned team members to specific duties.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Education
High School Diploma -
Knob Noster High School
Knob Noster, MO05-1986
Skills
- Customer service
- Call handling
- Time management
- Problem solving
- Communication skills
- Attention to detail
- Calm disposition
- Interpersonal skills
Timeline
Sales Associate
Walmart
09.2015 - 09.2019
Parts Receiving
Olathe Dodge Chrysler Jeep Ram
01.2015 - 01.2025
Call Center Representative
US Bankcorp
01.2014 - 01.2025
Store Manager
Oreillys Auto Parts
04.2006 - 01.2014
High School Diploma -
Knob Noster High School
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