Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

ROBIN DAWKINS

Summary

Personable and strategic professional with talent for cultivating positive workplace cultures and fostering employee engagement. Possesses deep understanding of HR principles and regulations, along with proficiency in implementing HR software systems. Committed to driving organizational success through innovative HR strategies and effective leadership.

Overview

17
17
years of professional experience
1
1
Certification

Work History

HR Director

Heart Havens
04.2024 - 12.2024
  • Managed employee relations issues with care and confidentiality, maintaining trust with staff members while resolving conflicts effectively.
  • Collaborated with executive leadership team to develop long-term HR strategies aligned with business objectives.
  • Optimized HR budget allocation by strategically reallocating resources based on department needs and priorities.
  • Supported organizational change initiatives by guiding employees through periods of transition, minimizing disruption to productivity.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Directed hiring and onboarding programs for new employees.
  • Directed benefits administration process, leading to increased employee understanding and utilization of available offerings.
  • Facilitated regular communication channels between management and employees to promote transparency and engagement.

HR Manager

Tums Family Services
10.2023 - 01.2024
  • Develop and implement policies and procedures according to DBHDS license policy, state regulations and labor laws
  • Provided consultation on start up HR department
  • Plan continuous development programs for employees to improve productivity and promote growth
  • Complete necessary documentation for background investigations and Central Registry checks
  • Track and schedule employee required training and certifications to ensure uninterrupted service delivery to clients
  • Conduct new hire orientation and trainings
  • Manage ongoing recruitment efforts to attract and retain qualified counselors
  • Consolidate and approve bi-weekly payroll
  • Identified and resolved complex employee issues that had an impact on management and business decisions

HR Manager

Virginia Department of Health
06.2022 - 08.2023
  • Used compliance tools, corrective actions, and the identification of deficiencies to reduce audit risks
  • Provided policy and procedure guidance in order to harmonize responses, conduct appropriate investigations, and resolve grievances
  • Improved team workflows and employee satisfaction by coordinating communication between managers and employees
  • Oversaw the activities of the human resources team, effectively distributing resources and personnel across the organization to meet HR requirements
  • Developed forward-thinking approaches to achieve objectives by forecasting expected personnel demands
  • Collaborated with managers to ensure that organizational policies were followed, by clarifying information and suggesting necessary changes

Director of Security

BLW Solutions- Veteran Affairs Hospital
03.2020 - 06.2022
  • Recruited, hired and trained 55 security officers as a contractor for the Hunter McGuire Holmes Veteran Affairs hospital during the COVID-19 pandemic
  • Managed and coordinated the overall operations and staff of all Security Officers to include writing policies and procedures for Standard Operating Procedures
  • Communicated and enforced hospital policies as related to the CDC guidelines for COVID-19
  • Collaborated with hospital leadership and the VA Police Department on ensuring the health and safety of employees, patients and visitors
  • Developed and grew staff competencies through team development, implementation and support of specific training for various policies and procedures of the hospital
  • Organized security and administrative programs, business management operations, and inventory control to optimize resource planning and allocation

HR Consultant

VA Moving Solutions
03.2019 - 12.2021
  • Evaluated and identified human capital efficiencies, recommended solutions, develop HR strategies and models and provide advice on HR policies and best practices
  • Conducted research to identify workforce issues or inefficiencies
  • Developed HR strategies and company specific models
  • Oversaw the implementation and integration of new policies, procedures and tools

HR Director

The Choice Group
03.2017 - 06.2018
  • Managed the Recruiting and Selection, Compensation, Training and Development, Performance Management, Benefits as related to Human Resources functions
  • Advises and counseled company president and management team on organizational policy matters such as equal employment opportunity, harassment, diversity and made recommendations as needed
  • Created and updated HIPAA, OBRA, payroll and benefits administration, and general liability policies and procedures while adhering to statutory, regulatory, and local, state, and federal guidelines
  • Directed communications with local, state and federal government agencies relating to HR compliance and investigations
  • Monitored and approved overtime for all employees and ensured accurate payroll procedures
  • Created, maintained and finalized the HR budget for promotions, employee awards, employee engagement, recruitment activities and many additional programs within the HR department

Regional HR Director (Consultant)

Vacation Village at Williamsburg
06.2016 - 10.2016
  • Directed HR function in accordance with ethical standards and applicable laws, regulations, policies and procedures for five resort timeshare properties
  • Responsible for strategic HR planning to provide best talent available with the best people talent available
  • Managed day to day operations of the HR department to include guidance and management of the implementation of customer friendly HR services
  • Evaluated and advised on the impact of short and long range planning of new programs/strategies and regulatory actions
  • Developed appropriate policies and programs for effective management of the people resources to include employee relations, affirmation action, sexual harassment, employee complaints and other employee relations matters
  • Implemented work teams to develop integrated strategies and align organizational objectives with the company's mission, resulting in increased revenue, profit, and business growth

Regional HR Director (Consultant)

Admiral Security Services
12.2015 - 06.2016
  • Provided expertise in the start-up of the HR department
  • Managed HR functions for approximately 1000 security officers in the areas of HR training, employee relations, compensation and classification, benefits and recruitment
  • Coached and consulted with the area VP on how to achieve operational and strategic initiatives consistent with the goals of the company
  • Created a program to promote new managers from within the company, resulting in a more cohesive management structure
  • Managed the requirements, gap analysis, training, and development of new programs, as well as their implementation

Employee Relations Consultant

Allianz Partners
05.2013 - 10.2013
  • Assisted senior management in making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations
  • Served as a staff advocate, encouraging and assisting managers in identifying and resolving conflicts
  • Increased team knowledge and productivity by effectively training, monitoring, and directing employees in the application of best practices and regulatory protocols

Regional HR Manager

Loomis Armored US
07.2007 - 08.2012
  • Managed all HR functions for 600 employees for seven (7) locations across New Jersey, Maryland, Virginia and West Virginia
  • Managed and developed a 7 member HR team
  • Directed development of new hire/manager on-boarding programs and introduced competency based behavioral interviewing processes to instill a consistent approach to talent assessment based on critical job success factors
  • Investigated, managed and reviewed all employee relations issues involving harassment, theft and all employee relations issues
  • Managed, investigated and mitigated face to face EEO claims

Education

Master of Arts - Management/Human Resources

Notre Dame of Maryland University
Baltimore, MD

Bachelor of Science - Political Science

Norfolk State University
Norfolk, VA

Skills

  • Organizational Development
  • Team management
  • Succession planning
  • Benefits and compensation management
  • Human resources management
  • Team building
  • Regulatory compliance
  • Compensation structuring
  • Team Leadership
  • Training and development
  • Talent management
  • Staff development
  • Employee relations
  • Conflict resolution
  • Strategic Planning
  • Start up HR departments
  • Workforce improvements
  • Cardinal
  • First Aid/CPR
  • ADP
  • CARF
  • Paychex
  • TOVA certified
  • KRONOS
  • Workable
  • Oracle
  • HR policies development
  • Performance appraisals
  • HR analytics
  • Employee wellness

Affiliations

  • Society of Human Resource Management
  • Alpha Kappa Alpha Sorority, Incorporated

Certification

  • SHRM Learning System Participant – Society for Human Resource Management.
  • Society for Human Resource Management Senior Certified Professional (SHRM-SCP) - Society for Human Resource Management.
  • CPR/AED Certification

Timeline

HR Director

Heart Havens
04.2024 - 12.2024

HR Manager

Tums Family Services
10.2023 - 01.2024

HR Manager

Virginia Department of Health
06.2022 - 08.2023

Director of Security

BLW Solutions- Veteran Affairs Hospital
03.2020 - 06.2022

HR Consultant

VA Moving Solutions
03.2019 - 12.2021

HR Director

The Choice Group
03.2017 - 06.2018

Regional HR Director (Consultant)

Vacation Village at Williamsburg
06.2016 - 10.2016

Regional HR Director (Consultant)

Admiral Security Services
12.2015 - 06.2016

Employee Relations Consultant

Allianz Partners
05.2013 - 10.2013

Regional HR Manager

Loomis Armored US
07.2007 - 08.2012

Bachelor of Science - Political Science

Norfolk State University

Master of Arts - Management/Human Resources

Notre Dame of Maryland University

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ROBIN DAWKINS