Robin D Thompson
Wasilla,USA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Knowledgeable [Desired Position] with robust background in managing admissions processes and enhancing enrollment strategies. Proven track record of driving successful admissions campaigns and improving applicant quality. Demonstrated leadership and strategic planning abilities, coupled with effective communication and team collaboration skills.
Overview
22
22
years of professional experience
Work History
Admissions Director and Revenue Cycle
Mat Su Regional Medical Center
01.2019 - Current
- Duties: Manage 30+ staff in admissions, ER and Scheduling. Manage staff in the Patient Access area. The department registers 150 patients in main admissions and around 100 in our ER. I audit for accuracy. Team coaching. Daily reports. Work with the CFO regarding revenue. Work with Auditors as needed. I have two Financial Counselors who I work closely with. We meet monthly to go over charity care applications and qualify as appropriate. Check with Scheduling daily to ensure we are where we need to be or if there are any issues. Teach POS to new staff and monitor daily POS collections. Audit registrations ensure they are correct.
- I am retiring from my current position on August 8th, however I would like to keep working in the revenue and billing area
Business Office Director
Mat Su Regional Medical Center
09.2003 - 01.2019
- Duties: I managed 20 employees. My Department was responsible for all insurance billing and follow up with insurance or patients as needed. All Business Office Functions were my department’s responsibility, including cash posting. Working with patients to collect payments or set up payment plans. Worked closely with insurance companies. My Department was very successful. I had many longtime employees and we all went thorough challenges and worked together as a team to be successful. Business Office was outsourced in 2019, that is when I moved to Admissions, I continued with revenue cycle assisting clinical departments with charges and questions.
Education
No Degree - Business
Wenatchee Valley College
Wenatchee, WA05-1979
Skills
- Enrollment forecasting
- Compliance monitoring
- Collaborative Problem-solving
- Student recruitment
Timeline
Admissions Director and Revenue Cycle
Mat Su Regional Medical Center
01.2019 - Current
Business Office Director
Mat Su Regional Medical Center
09.2003 - 01.2019
No Degree - Business
Wenatchee Valley College
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