Robin Dunn
Dayton,OH
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
7
7
years of professional experience
Work History
Finance and Bedding Manager
Ashley Furniture Homestore
Mason, OH
01.2023 - 04.2024
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Created weekly reports for senior management summarizing operational performance metrics.
- Kept signage and pricing accurate weekly
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Intake Coordinator
Anchor Project
Charleston, WV
08.2021 - 12.2022
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
- Conducted comprehensive interviews with potential clients to determine eligibility
- Documented client medical information, case history and insurance details to facilitate smooth appointments and insurance processing.
- Intake process and finding the right home after days at prep.
AMS Construction Parts
Sales Rep Employment
Middletown , OH
04.2017 - 11.2020
- Increased sales by offering advice on purchase and promoting additional products.
- Reached out to clients after completed sales to evaluate satisfaction and determine immediate service requirements.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through service and delivery.
Skills
- Staff Development
- Operations Management
- Performance Management
- Financial Management
Timeline
Finance and Bedding Manager
Ashley Furniture Homestore
01.2023 - 04.2024
Intake Coordinator
Anchor Project
08.2021 - 12.2022
AMS Construction Parts
Sales Rep Employment
04.2017 - 11.2020