Robin E. Gray
Greenville,USA
Summary
OTP Program Supervisor at Easter Seals PORT Health with strong skills in crisis intervention and regulatory compliance. Demonstrated success in leading teams and developing programs that enhance client care coordination and improve treatment outcomes. Focused on professional development and maintaining high service delivery standards. Specializes in substance abuse treatment, program evaluation, and compliance management, resulting in increased operational efficiency and client success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
OTP and Adult Outpatient Program Supervisor
Easter Seals PORT Health
New Bern, North Carolina
09.2024 - Current
- Led Opioid Treatment Program and Outpatient Mental Health and Substance Abuse services.
- Managed marketing, compliance, team training, and administrative policy monitoring.
- Supervised staff to promote growth, consistency, and financial viability of programs.
- Facilitated team meetings to enhance collaboration and communication.
- Evaluated program effectiveness using client and staff feedback.
- Conducted annual staff performance reviews to assess development.
- Partnered with management for recommendations and corrective action plans.
- Oversaw client caseloads, managed assessments, and developed individualized treatment plans.
Forensic Evaluator
Trillium Health Resources
Greenville, North Carolina
11.2023 - Current
- Complete forensic evaluations secondary to the Motion and Order to Evaluate as designated by the court system
- Document findings after the completion of the interview and collaterals involved with the defendant
- Submit documentation to Trillium, Judge, District Attorney, and Defendant’s Attorney outlining findings
- Contracted, PRN
Clinical Supervisor
Sanford Treatment Center, Greenville Treatment Cen
04.2020 - 08.2024
- Providing clinical supervision to certified and associate-licensed professionals individually and group supervision
- Maintain clinical supervision notes
- Review and maintain clinical documentation for certified and licensed professionals
- Adhering to the standards of the North Carolina Substance Abuse Licensing Board
- Ensuring supervisees have a clear understanding of the 12-Core Functions, Ethical standards, and Cultural competency
Substance Abuse Therapist
Rocky Mount Treatment Center
Rocky Mount, North Carolina
10.2015 - 08.2024
- Conducted individual and group counseling for clients receiving medication-assisted treatment to reduce opiate addiction.
- Completed comprehensive assessments and developed personalized treatment plans for clients enrolled in NC Medicaid.
- Facilitated group therapy sessions to foster peer support and shared recovery experiences.
- Collaborated with multidisciplinary teams to coordinate comprehensive care across agency services.
- Maintained accurate client records in compliance with state regulations and professional standards.
- Participated in weekly team meetings to ensure appropriate service delivery for clients in treatment.
- Educated clients on addiction, recovery options, and coping strategies to promote lasting change.
- Provided crisis intervention support during critical moments to maintain client safety.
Outpatient Therapist
October Road
Asheville, North Carolina
08.2023 - 01.2024
- Providing individual counseling for adult clients which are behaviorally, mentally, and/or emotionally impaired, and/or engaging in substance abuse.
- Responsible for clear, concise documentation to ensure continuity of care upon admission, throughout treatment, and discharge.
- Providing counseling through telehealth modality.
Community Support Team (CST) Leader / Outpatient Therapist
Dixon Social Interactive
Greenville, North Carolina
01.2014 - 10.2015
- Provided individual, family and group counseling, assessments, substance abuse assessments, and treatment plans for adult clients, which are behaviorally, mentally, and/or emotionally impaired, and/or engaging in substance abuse.
- Team leader who managed and oversaw direct client care provided by qualified professionals and associate professionals while maintaining personal caseload, along with supervision plans and contracts for staff as outlined in service definition and agency policy.
- Provide psychoeducation to individuals and groups who are engaging in individual and group counseling.
- Participated in weekly and monthly team meetings alongside other team therapists.
Assertive Community Treatment Team (ACTT) Team Leader
Le’Chris Counseling Services
Jacksonville, North Carolina
05.2013 - 12.2013
- Provided individual, family, and group counseling, assessments, substance abuse assessments, and treatment plans for adult clients, which are behaviorally, mentally, and/or emotionally impaired, and/or engaging in substance abuse.
- Developed and implemented a home-based behavioral support plan which was conceptualized on the basis of the ACTT Fidelity Model.
- Team leader who managed and oversaw direct client care provided by qualified professionals and associate professionals while maintaining personal caseload, along with supervision plans and contracts for staff as outlined in service definition and agency policy.
- Provide psychoeducation to individuals and groups who are engaging in individual and group counseling.
- Participate in daily team meetings alongside other team therapists.
- Provided crisis intervention on 365/24/7 basis as stipulated by the ACTT Service Definition.
Substance Abuse Intensive Outpatient Program (SAIOP) Team Leader
Pathways to Life
Greenville, North Carolina
09.2012 - 05.2013
- Provided individual, family, and group counseling, assessments, substance abuse assessments, and treatment plans for adult clients, which are behaviorally, mentally, and/or emotionally impaired, and/or engaging in substance abuse.
- Team leader who managed and oversaw direct client care provided by qualified professionals and associate professionals while maintaining personal caseload, along with supervision plans and contracts for staff as outlined in service definition and agency policy.
- Provide psycho-education to individuals and groups who are engaging in individual and group counseling.
- Participate in weekly team meetings alongside other team therapists.
Community Support Team (CST) Leader / Intensive In-home Team Leader / Outpatient Therapist
ReStart Behavioral Health Care
Greenville, North Carolina
09.2009 - 09.2012
- Provided individual, family, and group counseling, assessments, substance abuse assessments, and treatment plans for adult, adolescent, and child clients, which are behaviorally, mentally, and/or emotionally impaired, and/or engaging in substance abuse.
- Developed and implemented a home-based behavioral support plan.
- Team leader who managed and oversaw direct client care provided by qualified professionals and associate professionals while maintaining personal caseload, along with supervision plans and contracts for staff as outlined in service definition and agency policy.
- Provided crisis intervention to clients, and rotating with other staff to monitor the 24-hour consumer crisis hotline.
- Developed and implemented the Person-centered Plan and ensures clients and staff are following through with person-centered plan.
- Facilitated the Child and Family Treatment Team Meetings with the family, professionals, collaterals, and stakeholders for the purpose of providing continuity of care.
Education
Ph.D. - Human Services, Social and Behavioral Counseling
Walden University
05.2025
Master of Science - Family Studies
Texas Woman’s University
05.2011
Bachelor of Science - Child Life
East Carolina University
12.2005
Skills
- Crisis intervention
- Clinical assessment
- Team leadership
- Substance abuse treatment
- Client care coordination
- Regulatory compliance
- Program development
- Strategic planning
- Proactive mindset
- Problem-solving skills
- Training coordination
- Training facilitation
- Document management
- Operational leadership
- Performance evaluation
Affiliations
- National Council of Family Relations
- Texas Woman’s University Former Students Association
- Epsilon Omega Epsilon, Texas Woman’s University
- Golden Key International Honor Society, Texas Woman’s University
- Phi Kappa Phi, Texas Woman’s University
Certification
- Certified Family Life Educator
- Certified Local Forensic Evaluator, 06/01/23 - 06/30/26
- Licensed Clinical Addictions Specialist, #2589, 10/10/11 - 01/22/27
- Certified Clinical Supervisor, #21219, 02/19/19 - 07/01/26
- Substance Abuse Evaluator, NC Department of Transportation, 06/01/24 - 12/31/25
Accomplishments
- Clinical Support Staff Employee of the Year, Vidant Medical Center, 2004
- Five-Star Employee Honoree, Vidant Medical Center, 2006
Timeline
OTP and Adult Outpatient Program Supervisor
Easter Seals PORT Health
09.2024 - Current
Forensic Evaluator
Trillium Health Resources
11.2023 - Current
Outpatient Therapist
October Road
08.2023 - 01.2024
Clinical Supervisor
Sanford Treatment Center, Greenville Treatment Cen
04.2020 - 08.2024
Substance Abuse Therapist
Rocky Mount Treatment Center
10.2015 - 08.2024
Community Support Team (CST) Leader / Outpatient Therapist
Dixon Social Interactive
01.2014 - 10.2015
Assertive Community Treatment Team (ACTT) Team Leader
Le’Chris Counseling Services
05.2013 - 12.2013
Substance Abuse Intensive Outpatient Program (SAIOP) Team Leader
Pathways to Life
09.2012 - 05.2013
Community Support Team (CST) Leader / Intensive In-home Team Leader / Outpatient Therapist
ReStart Behavioral Health Care
09.2009 - 09.2012
Ph.D. - Human Services, Social and Behavioral Counseling
Walden University
Master of Science - Family Studies
Texas Woman’s University
Bachelor of Science - Child Life
East Carolina University