Summary
Overview
Work History
Education
Skills
Timeline
Military
Generic

Robin Ellsworth

Syracuse

Summary

A professional to bring efficiency and organization to any team. Known for strong collaboration skills and adaptability to changing needs. Adept at managing schedules and coordinating tasks. Reliable and results-driven, consistently ensuring high standards in all responsibilities. Being thorough and strong decision-making skills working independently and as a team.

Overview

13
13
years of professional experience

Work History

Staffing Office Specialist

Upstate Medical University
07.2017 - Current
  • Working closely with the Administrative supervisor to complete a timely and efficient staffing plan for the inpatient units.
  • Fielding calls from the call-in line and relaying to the units promptly.
  • Updating call logs and employee float logs.
  • Working with unit managers to help staff units and solve staffing issues.
  • Update and maintain Excel reports.
  • Run daily reports and unit staffing sheets.
  • Problem-solve any issues about staffing.
  • Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
  • Checking and responding to email promptly.

Medical Billing Specialist

Hemotology Oncology Associates
03.2015 - 07.2017
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Posted and adjusted payments from insurance companies.
  • Communicated effectively and extensively with other departments to resolve claims issues.
  • Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
  • Located errors and promptly refiled rejected claims.
  • Identified and resolved patient billing and payment issues.
  • Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
  • Maintained strong working relationships with healthcare providers, fostering clear communication regarding billing-related matters.

Refurbish Technician

Revonate Manufacturing
03.2012 - 04.2014
  • Assisted management in developing more efficient workflows to optimize technician output.
  • Contributed to cost savings by identifying opportunities for parts reuse or repurposing during the refurbishment process.
  • Prepared detailed reports on completed repairs for record-keeping purposes and future reference.
  • Maintained a clean and organized work environment, ensuring safety compliance and optimal productivity.
  • Collaborated with team members to share knowledge, troubleshoot complex issues, and improve overall performance.

Education

No Degree - Medical Billing/Administative Assistant

OCM BOCES
Liverpool, NY

No Degree - Liberal Arts

Onondaga Community College
Syracuse, NY

Skills

  • Organizational skills mastery
  • Problem-solving capacity
  • Administrative support expertise
  • Positive attitude
  • Time management
  • Verbal and written communication

Timeline

Staffing Office Specialist

Upstate Medical University
07.2017 - Current

Medical Billing Specialist

Hemotology Oncology Associates
03.2015 - 07.2017

Refurbish Technician

Revonate Manufacturing
03.2012 - 04.2014

No Degree - Medical Billing/Administative Assistant

OCM BOCES

No Degree - Liberal Arts

Onondaga Community College

Military

U.S. Army

Patriot Missile Crew Member.

August 1994-December 1996

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