Robin Elliott Williams
White Plains,MD
Summary
Hardworking Ready Mix Driver well-versed in road rules, customer service standards and concrete handling procedures. Good time management and reporting skills. Enthusiastic about working efficiently and maintaining high customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Ready Mix Driver
Vulcan Materials
03.2020 - Current
- Built and deepened relationships with clients like construction companies.
- Performed pre- and post-trip inspections on vehicles to identify and note concerns.
- Maintained proper slump and temperature of concrete in line with customer needs.
- Documented time and load delivery volumes, type, locations and purchasers.
- Inspected, serviced and cleaned mixer truck and equipment, focusing on safety.
- Planned efficient routes by accounting for traffic, road conditions and construction.
Bus Operator
WMATA
08.2016 - 08.2019
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
- Worked different route every day based on changing passenger locations and destinations.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
Receiving Team Manager
Macys Department Store
07.2011 - 11.2015
- Unloaded, sorted and stored incoming merchandise.
- Managed inbound receiving departments.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Enhanced performance of receiving dock associates through training, guidance and motivation.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Reviewed established business practices and improved processes to reduce expenses.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Promoted brand at industry events and through ongoing networking efforts.
Education
MBA - Business Administration And Management
American InterContinental University
Schaumburg, IL12.2016
Bachelor of Science - Business Administration And Management
Colorado Technical University
Colorado Springs, CO09.2011
Skills
- Operational Efficiency
- Trend Data Analysis
- Standardized Methodologies
- Impact Investing
- Forecasting and Planning
- SWOT Analysis
- Business Software Applications
- Deficiency Reporting
- Requirements Traceability Matrix (RTM)
- Write Reports
- Microsoft Office Suite
- Business Processes and Procedures
- Data and Analytics
- Agile and Scrum Environments
- Project Management
- SQL
Certification
- Scrum Master, Scrum Alliance - March 2021-March 2024
military service
US Navy Construction Electrician 2nd Class Petty Officer (Sea Bee)
Timeline
Ready Mix Driver
Vulcan Materials
03.2020 - Current
Bus Operator
WMATA
08.2016 - 08.2019
Receiving Team Manager
Macys Department Store
07.2011 - 11.2015
MBA - Business Administration And Management
American InterContinental University
Bachelor of Science - Business Administration And Management
Colorado Technical University
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