Robin Ellis
Weatherford,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Sales Associate
Tractor Supply Company
08.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Loaded and unloaded merchandise using ladder and pallet jack.
Mobil Tractor Services
Self Employed Services
12.2009 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Service Order Writer
G@L Newholland Tractor Dealership
04.2004 - 03.2008
- Presented different repair options to customers to help each person make appropriate choices.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
- Logged work orders and change orders into [Software] database to track job status.
- Consulted with customers to assess service requirements and produce accurate orders.
- Gathered information through research and vendor inquiries to provide job estimates.
Education
High School Diploma -
Keller High School
Keller, TX05.1984
Skills
- Customer Service
- Inventory Control Procedures
- Order Processing
- Sales Trends
- Stocking and Receiving
- Customer Needs Assessment
- Stockroom Upkeep
- Checking Inventories
- Shipment Arrangements
- Following Up with Clients
Timeline
Sales Associate
Tractor Supply Company
08.2022 - Current
Mobil Tractor Services
Self Employed Services
12.2009 - Current
Service Order Writer
G@L Newholland Tractor Dealership
04.2004 - 03.2008
High School Diploma -
Keller High School
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