Robin Ellis
Killeen
Summary
Dedicated Correctional Officer with a strong background in behavioral health and trauma-informed care. Experienced in coaching and mentoring youth within secure facilities using the Texas Model of trauma-informed corrections. Skilled at maintaining safety, promoting accountability, and supporting emotional growth among youth in the juvenile justice system. Currently pursuing a Bachelor’s degree in Psychology to advance a career in child and adolescent behavioral development.
Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
11
11
years of professional experience
Work History
Correctional Officer
Texas Juvenile Justice Department (TJJD)
Giddings
07.2025 - Current
- Engage in competency-based training and apply trauma-informed correctional techniques under the Texas Model.
- Hold youth accountable through restorative practices and positive reinforcement strategies.
- Identify stress triggers and coach youth on emotional self-regulation and socially acceptable coping skills.
- Participate in Youth Service Teams, contributing to treatment plans and youth development goals.
- Demonstrate calm, professional behavior during crises and model appropriate self-regulation.
- Support a collaborative, reliable team environment that prioritizes facility safety and youth rehabilitation.
Behavioral Health Associate
Cedar Crest Hospital
Belton
08.2020 - Current
- Supervise and support patients in inpatient and residential behavioral health programs.
- Observe and document behaviors, reporting significant changes to treatment teams.
- Assist in implementing therapeutic plans and de-escalation strategies in crises.
- Promote a safe, structured, and compassionate environment aligned with trauma-informed care principles.
Medical Eligibility Follow-Up Specialist
Robert Half / Sonic Healthcare
01.2022 - 06.2022
Provider Support Rep
BCForward / Texas Medicaid Health Partners
06.2021 - 12.2021
Quality Documentation Specialist
Nuance
01.2021 - 06.2021
Correctional Officer
Texas Department of Criminal Justice (TDCJ)
Gatesville
08.2014 - 01.2016
- Maintained safety and security of facility operations through monitoring, inspections, and incident reporting.
- Utilized de-escalation techniques to manage inmate behavior and prevent conflicts.
- Collaborated with multidisciplinary staff to ensure compliance with institutional procedures.
Education
Bachelor of Arts - Psychology
University of Arizona Global Campus
Associate of Applied Science - Medical Insurance Billing & Coding
Vista College Online
Richardson, TXSkills
- Juvenile Supervision & Crisis Intervention
- Trauma-Informed Care (Texas Model)
- Behavior Modification & Emotional Regulation
- Conflict Resolution & Team Collaboration
- Mental & Behavioral Health Support
- Documentation & Case Reporting
- Youth Development & Coaching
- CPR/First Aid Certified
Professional Development
- Trauma-Informed Corrections (Texas Model Training, TJJD)
- Behavioral Crisis Management & De-escalation
- HIPAA & Confidentiality Compliance
- CPR/First Aid Certification
Timeline
Correctional Officer
Texas Juvenile Justice Department (TJJD)
07.2025 - Current
Medical Eligibility Follow-Up Specialist
Robert Half / Sonic Healthcare
01.2022 - 06.2022
Provider Support Rep
BCForward / Texas Medicaid Health Partners
06.2021 - 12.2021
Quality Documentation Specialist
Nuance
01.2021 - 06.2021
Behavioral Health Associate
Cedar Crest Hospital
08.2020 - Current
Correctional Officer
Texas Department of Criminal Justice (TDCJ)
08.2014 - 01.2016
Bachelor of Arts - Psychology
University of Arizona Global Campus
Associate of Applied Science - Medical Insurance Billing & Coding
Vista College Online