Robin Estes Jr
Decatur
Summary
Diligent Public Safety Officer with solid background in hospital and mental health operations, ensuring safety and security of communities. Proven track record in maintaining order and responding effectively to emergencies. Demonstrated ability to use crisis management and communication skills to manage high-pressure situations. Utilizes effective communication and quick decision-making to handle emergencies efficiently. Knowledge of public safety regulations and crisis management strategies.
Overview
11
11
years of professional experience
Work History
Public Safety Officer
Grady Memorial Hospital
08.2021 - Current
- Fully trained in Management of Aggressive Behavior(MOAB 2017&2025)
- Trained on close quarters defense situations, handcuff technique, extension and usage of baton, and take down maneuvers
- Behavioral Health specialist, working both emergency room intake and Behavioral Health units
- Suicide prevention team for surrounding parking decks
- Selected for team to work off-campus City Jail medical facility
- Ensured compliance with safety protocols and regulations throughout hospital premises.
- Monitored security systems and conducted regular patrols to deter unauthorized access.
- Responded to emergencies, providing first aid and coordinating with medical personnel.
- Collaborated with law enforcement and emergency services during incidents to ensure swift resolution.
- Conducted training sessions for new staff on safety procedures and emergency response protocols.
- Licensed and certified driver for golf carts and company trucks
- Provide customer service and assistance to staff and patients
- Observant of facility and maintenance issues
- Monitor for weapons and identification at access points
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Completed 2023 High Reliability Organization(HRO) class
- Fully trained and experienced in using the EVOLV security detection system
- Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
Lieutenant
WellStar, Atlanta Medical Center
10.2019 - 07.2021
- As most experienced officer in hospital setting, I am required to be first responder to 10-13(psychiatric) areas
- Documented officers for unsatisfactory performance and company violations
- Communicate and enforce compliance with state and local laws while emphasizing company standards of professionalism and safety
- Developed procedures for emergency response, physical security, as well as incident management
- Assist in restraints, hospital lockdowns, and managing the families of the potential suspects and/or victims
- Monitor facility using CCTV while also performing dispatch duties
- Monitored criminal activity in community to identify suspicious activity.
- Maintain constant communication with security director as well as Nursing Services to brief and be briefed about the activity in the hospital
- Led operational strategies to enhance patient care delivery and improve departmental workflow efficiency during Coved-19 epidemic
- Mentored junior staff, promoting best practices in clinical operations and patient interaction techniques for unique situations
Staff Sergeant
Allied Universal, Morgan State University
09.2018 - 09.2019
- Work with management and MSU Police to develop safety strategies on campus
- Document officers for unsatisfactory performance and company violations
- Managed 12 post and 15 officers across campus along with additional details when required per the University
Security Officer
Allied Universal, Bon Secours Hospital
06.2017 - 09.2018
- Direct foot and vehicle traffic in and around the hospital
- Respond to emergencies using Management of Aggressive Behavior(MOAB) training
- Monitor CCTV camera system and make note of alarms.
- Check and lock doors and inspect building for any damages.
- Performed vehicle patrols around surrounding hospital properties
- Trained in situation de-escalation for confined and tense spaces
Security Officer
Allied Universal, Johns Hopkins University/Hospital
10.2015 - 06.2017
- Bike patrols in surrounding neighborhood
- Mass shooter training
- Monthly self defense and de escalation training
- Began supervisor training while working between the hospital campus and the university campus
- First introduction to dealing with “10-13” patients, managed a team of 6 officers to handle the overnight activities
Security Officer
Broadway Security Services, Johns Hopkins Hospital
06.2014 - 10.2015
- Monitor CCTV system
- Hourly Detex rounds through the facility
- Vehicle patrol around surrounding neighborhood
- Special details, requiring standing for periods sometimes exceeding 8 or more hours, including being present for the civil unrest surrounding the Freddie Gray case
- Responsible for checking identification and monitoring sensitive deliveries
- Specialized training on dealing with vagrants and transients in professional environments
Education
Associates - Information Technology
Baltimore City Community College
Baltimore, MD08-2013
Skills
- Detecting campus violations and facilities hazards
- Full understanding of the importance of staying in compliance with the Emergency Medical Treatment & Labor Act (EMTALA) as well as the standards for Joint Commission accreditation and certification
- Fully trained and experienced in using the EVOLV security detection system
- Using deescalation as a means of conflict resolution and crowd control in tense situations
- Working outdoors in diverse and extreme weather conditions
- Ability to maintain composure when exposed to stress
- Tremendous work ethic; self-motivated
- Effective communicator of task to my peers when delegating assignments
- Customer service oriented, I believe in serving while protecting
- Extensive experience in dealing with aggressive and violent individuals in various settings including multiple hospital settings and the city events that took place in Baltimore(2015) and Atlanta(2020)
- Georgia Drivers License, Georgia Weapons Carry Permit
- De-escalation strategies
- Report preparation
- Emergency response
- Surveillance techniques
- Self-defense techniques
- Safety regulations
- Integrity and ethics
- Security management
- Traffic control
- Crime prevention
- Investigative skills
- Less lethal weaponry
- Patrol procedures
Timeline
Public Safety Officer
Grady Memorial Hospital
08.2021 - Current
Lieutenant
WellStar, Atlanta Medical Center
10.2019 - 07.2021
Staff Sergeant
Allied Universal, Morgan State University
09.2018 - 09.2019
Security Officer
Allied Universal, Bon Secours Hospital
06.2017 - 09.2018
Security Officer
Allied Universal, Johns Hopkins University/Hospital
10.2015 - 06.2017
Security Officer
Broadway Security Services, Johns Hopkins Hospital
06.2014 - 10.2015
Associates - Information Technology
Baltimore City Community College