Robin Eurton
Scottsburg,IN
Summary
Dynamic professional with a proven track record at White Castle, excelling in leadership and problem-solving. Enhanced kitchen efficiency by 20% through workflow improvements. Skilled in customer service and inventory management, fostering a positive work environment. Adept at multitasking and maintaining high standards in fast-paced settings, ensuring exceptional service and operational excellence. Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment. Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction. Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in [Desired Position] role. Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results. Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's Restaurant
06.2025 - Current
- Provided exceptional customer service by greeting and assisting guests efficiently.
- Operated point-of-sale systems accurately to process transactions.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Collaborated with team members to fulfill orders promptly during peak hours.
- Learned menu items thoroughly to provide informed recommendations to customers.
- Adapted quickly to changing priorities and tasks in fast-paced setting.
- Followed safety protocols and guidelines for food handling and preparation diligently.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
Shift Manager
White Castle
05.2023 - 06.2025
- Supervised daily operations, ensuring compliance with food safety standards and company policies.
- Trained and mentored new team members on customer service protocols and operational procedures.
- Optimized staff schedules to enhance productivity during peak service hours.
- Conducted regular inventory checks, minimizing waste and maintaining stock levels efficiently.
- Resolved customer complaints swiftly, improving overall guest satisfaction ratings.
- Implemented workflow improvements that increased kitchen efficiency and reduced order times.
- Monitored cash handling procedures, ensuring accuracy in daily financial transactions.
- Led team meetings focused on performance goals, fostering a culture of accountability and teamwork.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Trimmer
Hitachi Cable
01.2022 - 04.2023
- Operated precision trimming tools to ensure product specifications were met.
- Inspected finished products for quality control, identifying defects and inconsistencies.
- Collaborated with team members to streamline trimming processes and improve workflow efficiency.
- Trained new employees on safety protocols and operational procedures for trimming equipment.
- Implemented best practices for maintaining machinery, reducing downtime and repair costs.
- Monitored production output to uphold standards of accuracy and consistency in trimming tasks.
- Assisted in inventory management, ensuring adequate supplies of materials for uninterrupted operations.
- Enhanced workplace safety by adhering to regulations and promoting safe work habits among peers.
- Used hand tools to complete delicate work.
- Fostered a positive work environment by maintaining a professional demeanor and collaborating closely with team members to achieve shared objectives.
- Maximized yield through precise trimming techniques, reducing waste while maintaining product integrity.
- Maintained safety practices and quality controls.
- Adapted quickly to changes in production schedules, remaining flexible and responsive under tight deadlines.
- Upheld compliance with state regulations by adhering to established company policies and procedures throughout all stages of production.
- Managed workload effectively, prioritizing tasks based on urgency while meeting productivity targets consistently.
Education
High School Diploma - General Studies
New Albany High School
New Albany, IN05.1994
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Verbal and written communication
- Leadership qualities
- Drive-thru operations
- Food preparation
- Store opening and closing
- Crew leadership
- Safety
- Valid Driver's license
- Inventory restocking
- Order management
- Supplies monitoring and restocking
- Cooking
- Food running
- Health code compliance
- Beverage preparation
- Equipment maintenance
- Ordering procedures
- Housekeeping
- Inventory counts
- Point-of-sale transactions
- Production line work
- Willingness to learn
- Workplace safety
- State regulations
- Tool and equipment use
- Sanitizing
- Team player
- Cleaning and organization
- Dependable and cooperative
Timeline
Crew Member
McDonald's Restaurant
06.2025 - Current
Shift Manager
White Castle
05.2023 - 06.2025
Trimmer
Hitachi Cable
01.2022 - 04.2023
High School Diploma - General Studies
New Albany High School