Summary
Overview
Work Availability
Work History
Education
Skills
Timeline
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Robin Fallon

Regulatory Compliance Manager
Spartanburg,SC

Summary

Results-driven Compliance Manager offering over eleven years in legal regulatory/contract and operational compliance. Proven leader in compliance initiatives, leading internal and external audits, implementing risk management protocols, and enhancing organizational efficiency through strong project management. Experienced and knowledgeable with documented success in developing policies, leading training programs and managing reporting to achieve compliance. Methodical with exceptional presentation and communication skills. Strong background working with SSAE18 (SOC 1,2 and 3), QMS and ISO 9001.

Overview

11
11
years of professional experience

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work History

Legal Regulatory Compliance Manager

Concentrix
01.2015 - 06.2026
  • Conducted audits to assess adherence to regulatory requirements and internal protocols.
  • Trained staff on compliance procedures and best practices for risk management.
  • Led initiatives to improve compliance processes and enhance operational efficiency.
  • Evaluated existing processes for compliance with established rules and regulations.
  • Collaborated with other departments to ensure understanding of compliance requirements.
  • Collaborated with external auditors during annual audit process.
  • Monitored progress on compliance-related organizational objectives, ensuring alignment with regulatory standards.
  • Facilitated communication between internal teams about regulatory requirements.
  • Assisted in the development of corrective action plans for non-compliant activities.
  • Completed internal and external audits according to established procedures.
  • Organized initiatives, drafted documentation and enforce compliance with best practices.
  • Maintained compliance standards for all contract deliverables.
  • Supported strategic development and objective setting by analyzing audit outcomes and generating actionable recommendations.
  • Implemented improved strategies for regulatory compliance, control testing and process operations.
  • Compiled and presented issue and recommendation reports to leadership and auditing team, highlighting areas for enhanced support.
  • Oversaw full audit lifecycle according to organizational protocol, generating progress and closing reports for leadership and clients.
  • Managed comprehensive database of compliance data and actions, facilitating accurate tracking of compliance activities.
  • Conducted gap analysis of existing Quality Management System against ISO 9001, 2015 standard requirements.
  • Participated in internal audits ensuring that all requirements are met according to ISO 9001, 2015 guidelines.
  • Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.

Education

United States Coast Guard, Veteran

Skills

  • Compliance audit management
  • Compliance monitoring
  • Regulatory documentation
  • Corporate governance
  • Audits management
  • Internal audits
  • Data privacy
  • Information security
  • Compliance initiatives
  • Project management
  • IT audit knowledge
  • Analytical thinking
  • Attention to detail
  • Effective communication
  • Training and education

Timeline

Legal Regulatory Compliance Manager

Concentrix
01.2015 - 06.2026

United States Coast Guard, Veteran

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Robin FallonRegulatory Compliance Manager