Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ROBIN FASS

WestLake,FL

Summary

Compassionate caregiver with extensive experience at CardioLink, adept at enhancing patient well-being through emotional support and personalized care. Proven ability to manage daily living activities while ensuring safety and comfort. Skilled in conflict resolution and relationship building, fostering trust and satisfaction among clients and families.

Experienced non-medical Care Provider offering over 16 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.

Overview

16
16
years of professional experience

Work History

Caregiver for Seniors

Myself
05.2022 - 04.2025
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Provided companionship and emotional support to enhance client well-being.
  • Maintained cleanliness and organization in living spaces for optimal hygiene.
  • Communicated effectively with healthcare professionals regarding client needs.
  • Adapted care plans based on individual client preferences and requirements.
  • Documented client progress and reported changes to family members as needed.
  • Helped clients engage in recreational activities to promote social interaction.
  • Followed safety protocols to ensure a secure environment for all clients.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Caregiver for Seniors

Myself
07.2020 - 05.2022
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • In addition, all responsibiities listed previously.

Physicians Relations Representative

CardioLink
01.2009 - 05.2020
  • Managed customer inquiries and provided accurate information to enhance satisfaction.
  • Collaborated with team members to streamline communication processes and improve response times.
  • Developed training materials for new representatives, focusing on product knowledge and service protocols.
  • Implemented conflict resolution strategies to address customer concerns effectively and maintain loyalty.
  • Worked as the liaison between the patient and doctor.
  • Maintained accurate records of customer interactions, ensuring data integrity for reporting purposes.
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
  • Communicated with clients and customers to gather, provide and share updated information on products and services.
  • Updated job knowledge by participating in educational opportunities, reading professional publications, and maintaining personal networks.
  • Collected, arranged, and input information into database system.

Education

Bachelor of Arts - Marketing And Management

Fashion Institute of Technology
New York, NY

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Daily living assistance
  • Multitasking and organization
  • Emotional support
  • Strong ethics
  • Meal preparation
  • Relationship building
  • Compassionate care
  • Flexible schedule
  • Verbal and written communication skills
  • Flexible schedule and availability
  • Patient companionship
  • Compassionate communication
  • Medication and appointment reminders
  • Supportive companionship
  • Medication management
  • Client transportation
  • Social interaction
  • Conflict resolution
  • Attentive to people

Languages

English

Timeline

Caregiver for Seniors

Myself
05.2022 - 04.2025

Caregiver for Seniors

Myself
07.2020 - 05.2022

Physicians Relations Representative

CardioLink
01.2009 - 05.2020

Bachelor of Arts - Marketing And Management

Fashion Institute of Technology

Similar Profiles

CREATE PROFILE
ROBIN FASS