Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robin Floyd

Myrtle Beach,SC

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2023
2023
years of professional experience

Work History

  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.

Front Office Assistant

Authorized Commercial Equipment
04.2002 - 08.2022
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Responded to inquiries from callers seeking information.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
  • Developed procedures for handling sensitive information, maintaining confidentiality and adhering to company policies.
  • Updated client databases regularly while maintaining accuracy in contact details comprehensively.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
  • Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
  • Organized file systems both physical and digital through strategic categorization resulting in easy access and retrieval of documents.
  • Streamlined office operations for increased efficiency through effective organizational tasks such as filing, scheduling, and data entry.
  • Made accurate cash deposits successfully under tight deadlines ensuring proper handling and processing of company funds.
  • Ensured confidentiality and security of sensitive information through diligent record-keeping and data entry.
  • Facilitated smoother daily operations by coordinating meeting schedules and room bookings.
  • Managed multi-line phone system to direct calls to appropriate departments, enhancing communication efficiency.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Cashier, Scanning Cord. Deli, Data Processing, Acc

Harris Teeter Corp.
07.1978 - 10.2000
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Enhanced shopping experience, provided product information and location assistance.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Education

High School Diploma -

Central Cabarrus High School
Concord, NC
06.1978

Skills

    Hardworking Reliable, Trustworthy,

    Customer Service, Team Player, Detail Oriented,

Timeline

Front Office Assistant

Authorized Commercial Equipment
04.2002 - 08.2022

Cashier, Scanning Cord. Deli, Data Processing, Acc

Harris Teeter Corp.
07.1978 - 10.2000

High School Diploma -

Central Cabarrus High School

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Robin Floyd