Robin Fortner
Decatur,AL
Summary
Accomplished Torque Specialist with a proven track record at Polaris Industries, enhancing product quality and customer satisfaction through expert quality assurance and team collaboration. Leveraged adaptability and problem-solving abilities to significantly improve operational efficiency and safety standards. Skilled in documentation management and multitasking, consistently meeting rigorous production and quality goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Torque Specialist
Polaris Industries
05.2022 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Made sure that products were produced on time and are of good quality.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Operated complex machinery efficiently while adhering to all safety guidelines set forth by the company and regulatory agencies.
- Documented production information via daily system logs and discussed issues with management.
- Improved product quality by adhering to strict quality control measures, conducting inspections, and promptly addressing any issues.
- Enhanced production efficiency by implementing Lean Manufacturing principles and optimizing workflow processes.
- Reviewed and updated standard work instructions to reflect any changes in processes or equipment, ensuring accuracy and consistency for all team members.
- Increased workplace safety by following established protocols, identifying potential hazards, and conducting safety trainings for team members.
- Utilized hand tools and machinery to safely complete assembly processes.
- Assembled products to meet production requirements and daily established quotas.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Maintained organized work area by cleaning and removing hazards.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
Quality Control Inspector
Thai Summitt of American
04.2014 - 01.2022
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Identified and documented quality discrepancies for management to develop resolutions.
- Enhanced safety standards by rigorously enforcing workplace safety protocols during quality inspections.
- Conducted regular training sessions for new hires on quality control standards and procedures, ensuring team proficiency.
- Maintained up-to-date knowledge of industry standards and regulatory requirements to ensure company compliance.
- Identified and addressed non-conformities in products to uphold quality standards and maintain customer satisfaction.
- Developed and maintained comprehensive quality documentation, facilitating easier compliance with regulatory standards.
- Collaborated with production teams to identify root causes of quality issues, leading to significant improvements in product reliability.
- Updated quality control records and reports.
- Repaired faults, reassembled products, and completed additional tests.
- Assisted in developing inspection and testing protocols.
Education
Bachelor of Social Work - Social Work
Spring Arbor University
Battle Creek, MISkills
- Customer relations
- Documentation management
- Adaptability and flexibility
- Quality assurance
- Team collaboration
- Self motivation
- Time management
- Problem-solving
- Multitasking
- Attention to detail
- Multitasking Abilities
- Organizational skills
- Task prioritization
- Problem-solving abilities
- Reliability
Timeline
Torque Specialist
Polaris Industries
05.2022 - Current
Quality Control Inspector
Thai Summitt of American
04.2014 - 01.2022
Bachelor of Social Work - Social Work
Spring Arbor University
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