Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robin Gallagher

Pawleys Island,SC

Summary

Highly organized and analytical problem-solver with talents for team building, leading and motivating, as well as excellent partner negotiations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience

Work History

Associate Director, Key Accounts

Priceline Agoda Global Partner Services
01.2022 - Current
  • Team Leadership: Spearheaded creation and management of a senior team focused on OTA industry's most valuable clients.
  • Rapid Team Growth: Doubled team's size within a year, showcasing consistent performance that garnered confidence of stakeholders and exceeded set objectives.
  • Business Results: Led team of people managers to drive remarkable business outcomes while cultivating strong and profitable relationships with diverse companies, brands, and regions.
  • Stakeholder Communication: Demonstrated effective management and communication skills when engaging with internal and external stakeholders at Vice President level and above, consistently delivering proven results.

Associate Director, Organizational Development

Priceline Agoda Global Partner Services
07.2020 - 01.2022
  • New Employee Onboarding and Training: Develop and oversee onboarding process for new hires. Create and manage a comprehensive curriculum for sales training and certification.
  • Monitor Sales and Account Management Team: Conduct regular skill and gap analyses for our dynamic sales and account management team.
  • Global Leadership in Strategic Account Management Certification Program: Lead development and implementation of a worldwide Strategic Account Management Certification Program for North America.
  • Development of E-Learning and Training Resources: Oversee production of e-learning modules, knowledge assessments, video learning, workshops, and both virtual and in-person training sessions.

Regional Manager, East/Central United States

Priceline Agoda Global Partner Services
10.2017 - 07.2020
  • Team Leadership and Management: Serve as a team leader for two Area Managers and six Individual Contributors, of sales performance and sales activities across 13 states.
  • Strategic Partnerships and Agreements: Lead negotiations and approval processes for complex agreements with key partners, such as regional hotel chains, vacation rentals, and ownership/management groups.
  • Revenue Generation Initiatives: Formulate and implement strategic initiatives to drive revenue generation, placing our team at the forefront

Area Manager, South Central/East United States

Orbitz Worldwide
05.2007 - 10.2015
  • Team Leadership and Revenue Growth: Lead a team of 12 professionals dedicated to achieving revenue growth and market expansion in 17 states.
  • Marketing Revenue Leadership: Drove our team to attain the top position in marketing revenue for affiliate companies, including Southwest.com, American Express, and Intent Media.
  • Strategic Partnerships: Cultivate and manage relationships with major hotel chains, including Marriott, Hilton, Choice, and IHG.
  • Revenue Management Strategies: Develop and implement revenue management strategies, advising on best practices to maximize profitability.
  • Marketing Assets and Social Media: Oversee the creation and management of marketing assets, including social media initiatives, to enhance our market presence and revenue potential.
  • Salesforce Customization and Administration: Serve as a administrator, customizing the platform to improve sales processes and customer engagement.

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Education

Bachelor of Science - Business / Marketing

Roanoke College
Salem, VA

Hotel Revenue Management

Cornell University
Ithaca, NY

Negotiation / 5 Choice Management/ Leadership

Franklin Covey
Chicago, IL

Consultative Selling & Complex Negotiations

Corporate Visions
Chicago, IL

High Level Negotiations And Train The Trainer

Challenger Sales Consultants
Miami, FL

Skills

  • ADVANCED EXCEL
  • TABLEAU
  • METABASE
  • SALESFORCE
  • HUBSPOT
  • CHANNEL MANAGERS
  • GLOBAL DISTRIBUTION SYSTEMS - ALL
  • ADVANCED POWERPOINT
  • CAMTASIA
  • ARTICULATE RISE 360
  • PREZI
  • G-SUITE FULL PRODUCTS
  • LIVE PRESO

Timeline

Associate Director, Key Accounts

Priceline Agoda Global Partner Services
01.2022 - Current

Associate Director, Organizational Development

Priceline Agoda Global Partner Services
07.2020 - 01.2022

Regional Manager, East/Central United States

Priceline Agoda Global Partner Services
10.2017 - 07.2020

Area Manager, South Central/East United States

Orbitz Worldwide
05.2007 - 10.2015

Bachelor of Science - Business / Marketing

Roanoke College

Hotel Revenue Management

Cornell University

Negotiation / 5 Choice Management/ Leadership

Franklin Covey

Consultative Selling & Complex Negotiations

Corporate Visions

High Level Negotiations And Train The Trainer

Challenger Sales Consultants
Robin Gallagher