ROBIN GALLOWAY
Orlando
Summary
Experienced Lead Permit Coordinator with a strong background in permit management and workflow optimization, achieving over 95% documentation accuracy. Skilled in fostering team collaboration and utilizing Salesforce for streamlined operations. Expertise in interpreting complex regulations and enhancing compliance through analytical decision-making.
Overview
7
7
years of professional experience
Work History
Lead Permit Coordinator
Cuhaci & Peterson
Maitland
08.2022 - 12.2024
- Oversaw permit applications and inspections, ensuring timely execution of projects.
- Led a team of permit coordinators by providing guidance, training, and optimizing workflows.
- Researched and compiled accurate reports, including SIR reports and due diligence documentation.
- Interpreted and communicated complex permit laws, regulations, and municipal codes.
- Streamlined workflows through database management tools, spreadsheets, and automation software.
- Collaborated with general contractors, developers, and government agencies to facilitate compliance.
Permit Coordinator
Interplan
Altamonte Springs
11.2021 - 08.2022
- Streamlined licensing and permitting operations to enhance efficiency and ensure compliance.
- Utilized Salesforce for database management, ticket processing, and task prioritization.
- Analyzed data to support operational decisions and improve workflow processes.
- Monitored permit applications, resolved licensing issues, and ensured adherence to regulations.
Permit Manager
Nationwide Roofing (aka Nationwide Exteriors)
Orlando
04.2018 - 11.2021
- Supervised permit preparation, achieving over 95% documentation accuracy.
- Monitored permit approval processes to ensure compliance and quality assurance.
- Coordinated with department heads, clients, and stakeholders to resolve permit-related issues.
- Developed policies and workflow improvements to enhance operational efficiency.
- Collaborated with contractors and city officials to clarify permit requirements.
- Facilitated interdepartmental collaboration on permit-related activities.
- Resolved permit delays through proactive communication strategies.
- Participated in training programs to improve knowledge of permitting laws and regulations.
Education
High School Diploma -
Hickory High School
Chesapeake, VA01.2008
Skills
- City ordinances expertise
- Workflow optimization
- Permit management
- Attention to detail
- Microsoft Office proficiency
- Time management
- Team collaboration
- Analytical decision-making
- Professional correspondence
- Database administration
- Bluebeam software proficiency
- Verbal and written communication
- Project planning and coordination
- Management principles
- Commercial construction knowledge
- Project management methodologies
- GIS applications
- Salesforce utilization
- Research capabilities
- Customer service excellence
- Quality assurance practices
- Organizational skills
- Project scheduling techniques
- Computer literacy
- Residential construction expertise
References
References available upon request
Timeline
Lead Permit Coordinator
Cuhaci & Peterson
08.2022 - 12.2024
Permit Coordinator
Interplan
11.2021 - 08.2022
Permit Manager
Nationwide Roofing (aka Nationwide Exteriors)
04.2018 - 11.2021
High School Diploma -
Hickory High School
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