Summary
Overview
Work History
Skills
Timeline
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Robin George

Colo,IA

Summary

Accomplished Manager with a proven track record at Casey's General, adept in team leadership and inventory management. Excelled in enhancing customer relationships and streamlining operations, achieving a significant improvement in team efficiency and customer satisfaction. Skilled in vendor management and fostering a positive work environment, demonstrating exceptional organizational and interpersonal skills.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

13
13
years of professional experience

Work History

Manager

Casey's General
04.2022 - Current

-Hiring, training, scheduling, team building


-Encourage open communication with team members to ensure comfortable work environment


-Stocking, cleaning, organizing


-Customer service, strive to make the experience pleasant for guests


-Daily books, monitoring sales


-Monitor budgets, profits


-Ordering, inventory


-Establish good communication with vendors to ensure product availability


-Correctly entering vendor invoices during check-in process


-Help to solve employee and guest concerns


-Enter work orders for maintenance needs


-Marketing, making guests aware of sales, promotions, new products




Inventory Auditor

Menards
04.2019 - 04.2022

-Counted inventory throughout the store to ensure accurate on-hand product counts


-Communicated discrepancies with department managers


-Maintained accurate counts of overstock items


-Guest service


-Research and report shipping errors to proper DC


CNA

Iowa Veterans Home
02.2018 - 03.2019
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Prevented cross-contamination by cleaning and sterilizing equipment.

Assistant Manager

Casey's General
07.2012 - 10.2016

-Assisted store manager with daily duties


-Books scheduling, stocking, ordering, cleaning


-Helped train new employees


-Cashier, cook


-Customer service

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Operations management
  • Cross-functional teamwork
  • Customer relationship management (CRM)
  • Staff development
  • Shift scheduling
  • Sales techniques
  • Policy implementation
  • Conflict resolution
  • Schedule preparation
  • Sales management
  • Performance evaluations
  • Budget control
  • Expense tracking
  • Clear communication
  • Safety procedures
  • Employee onboarding
  • Coaching and mentoring
  • Work prioritization
  • Inventory management
  • Recruiting and interviewing
  • Vendor management
  • Positive attitude
  • Multitasking
  • Problem-solving
  • Organizational skills
  • Team development
  • Hiring and training

Timeline

Manager

Casey's General
04.2022 - Current

Inventory Auditor

Menards
04.2019 - 04.2022

CNA

Iowa Veterans Home
02.2018 - 03.2019

Assistant Manager

Casey's General
07.2012 - 10.2016
Robin George