Robin Gifford
Zebulon,NC
Summary
Dynamic Office Administrator with proven expertise at Carolina Heavy Transport, Inc., excelling in compliance and payroll management. Skilled in time management and bookkeeping, I streamlined processes, ensuring timely payments and accurate records. Adept at database entry and customer engagement, I fostered strong relationships while enhancing operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Administrator
Carolina Heavy Transport, Inc.
10.2024 - 03.2025
- Update all employee files for federal compliance
- Set up program for dispatching of daily calls
- Maintain daily spreadsheet of calls conducted and time involved
- Bill out daily calls to customers
- Quickbooks to keep financial records up to date
- Process payroll every Monday to insure payment every Friday
- Double check commissions spreadsheet to verify payment is correct
- Liaison with NCDOT, NCDMV, and NCDOR
- Ordered OSOW permits for NC, SC, VA, GA, FL, & TN
- Keep track of insurance renewals
- Track all drivers for renewal, Med Card renewals, and driver’s license
Fleet Coordinator
Marks Clearing & Grading
02.2024 - 09.2024
- Analyze fleet reports for discrepancies
- Update Repair List from group chat
- Input labor hours and parts for each work order
- Track equipment and trucks for proper preventative maintenance
- Responsible for filing proper paperwork to obtain titles, tags, and registration
- Update or create additional excel sheets to track assets
- Liaison with NCDOT, NCDMV, TransCarolina Permits regarding fleet needs for compliance
- Tracking pipe and grading crew equipment for calibration
- Tool Inventory for each asset
Accounting Department
Marks Clearing & Grading
03.2023 - 02.2024
- Accounts Payable & Receivable
- Processed all invoices and most checks through Bill.com
- Weekly Payroll entry and payroll checks not issued through Direct Deposit
- Reconciled all credit card transactions
Executive Secretary
Dean’s Inc.
07.2012 - 03.2023
- Personal Secretary to the Vice President of Dean’s Inc & President of Dean’s Wrecker Service
- Maintain corporate records for both businesses
- Notarize all pertinent documents
- Maintain all employee files: track license and medical card expiration; always keep files current; new employee paperwork verification
- Maintain all fleet records, inspection documentation, and track when due
- Customer service contact for all our customers
- Set up new accounts, initiate credit reference verification: approval and or denial
- Answer calls and take messages
- Order trucking permits for travel through NC DOT as needed
- Assist in verification of daily tickets by drivers to ensure payroll is accurate
- Check email to make sure we have all the PO’s and BOL’s we need to put with tickets to get paid in a timely manner
- Maintain credit card file; run all credit cards; email all receipts back to customer
- Sending out tickets to customers via email, fax, and mail per instructions to ensure timely payment
- Maintain database of customers so we always have current information
- Assist in asset acquisition of vehicles and properties owned by both companies
- Maintain business relationship with the insurance companies that insure both companies and all properties
- Enter repair orders into ticketing system for mechanics
Education
College Transfer Program - undefined
Wake Tech Community College
Raleigh, NCMedical Computer Specialist
ECPI Computer Institute
Raleigh, NCHealthcare Management Technology
Nash Community College
Rocky Mount, NCDiploma -
Needham B Broughton High School
Raleigh, NCSkills
- Time management
- Office administration
- Administrative support
- Database entry
- Office management
- File organization
- Customer engagement
- Verbal communication
- Document management
- Mail handling
- Bookkeeping
- Telephone reception
- Document scanning
- Scheduling
- File maintenance
- Payroll
- Report preparation
- Word processing
- Spreadsheet development
- Office supply management
- Inventory management
Certification
Notary Public Commission expires January 2027
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Work-life balancePaid time offPaid sick leave401k matchHealthcare benefitsWork from home optionAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved better dispatching and job tracking by introducing Towbook for daily transportation tasks.
- Documented and resolved accounting discrepancies which led to better accounts payable and receivable outcomes.
Timeline
Office Administrator
Carolina Heavy Transport, Inc.
10.2024 - 03.2025
Fleet Coordinator
Marks Clearing & Grading
02.2024 - 09.2024
Accounting Department
Marks Clearing & Grading
03.2023 - 02.2024
Executive Secretary
Dean’s Inc.
07.2012 - 03.2023
College Transfer Program - undefined
Wake Tech Community College
Medical Computer Specialist
ECPI Computer Institute
Healthcare Management Technology
Nash Community College
Diploma -
Needham B Broughton High School
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