Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robin Gilmore

Jacksonville

Summary

Dynamic and results-driven professional with extensive experience at Crestline Hotels, excelling in food safety and customer service. Proven ability to enhance guest satisfaction through efficient buffet setup and effective cash handling. Recognized for multitasking skills and maintaining high standards in a fast-paced environment, ensuring a seamless dining experience.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Breakfast Attendant

Crestline Hotels
Jacksonville
07.2023 - Current
  • Replenished food items on the buffet line in a timely manner.
  • Checked expiration dates on all perishable food items prior to stocking buffet line.
  • Bussed tables efficiently throughout shift ensuring that dishes were properly sanitized before reuse.
  • Ensured all condiments were adequately stocked at each table.
  • Cleaned kitchen equipment according to established procedures after use.

SERVER/Bartender

HMS HOST
Jacksonville
09.2024 - 11.2024
  • Checked food before serving it to customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.

SERVER/BARTENDER/CASHIER

Crowne Plaza
Jacksonville
11.1993 - 06.2022

CUSTOMER SERVICE.

  • Checked food before serving it to customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Prepared drinks according to standard recipes.

Education

GED -

FCCJ
FL
03-1998

Skills

  • Food safety
  • Buffet setup
  • Customer service
  • Point-of-sale operation
  • Cash handling
  • Guest assistance
  • Stocking
  • Efficient multitasking

Certification

  • SERVE SAFE ALCOHOL AND SERVE SAFE MANAGER FOOD HANDLING CERTIFICATE

Timeline

SERVER/Bartender

HMS HOST
09.2024 - 11.2024

Breakfast Attendant

Crestline Hotels
07.2023 - Current

SERVER/BARTENDER/CASHIER

Crowne Plaza
11.1993 - 06.2022

GED -

FCCJ