Robin Hacker
Swanton
Summary
Experienced with managing comprehensive medical records systems and ensuring compliance with healthcare regulations. Utilizes meticulous attention to detail and organizational skills to maintain data accuracy and confidentiality.
Knowledgeable with strong background in managing medical records systems. Proven ability to streamline record-keeping processes and ensure compliance with healthcare regulations.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Medical Records Manager
Embassy of Swanton
04.2022 - Current
- Managed and maintained comprehensive patient records in compliance with regulatory standards.
- Coordinated audits of medical records to ensure adherence to privacy laws and policies.
- Collaborated with clinical teams to facilitate accurate documentation and timely patient care delivery.
- Assisted in the transition from paper-based records to digital formats, resulting in improved efficiency within the department.
- Ensured compliance with healthcare regulations by conducting regular audits of medical records and implementing corrective actions when necessary.
- Improved patient care by efficiently managing and organizing medical records for easy access and retrieval.
- Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
- Reviewed open and closed records to comply with medical record documentation policies and reported findings to nursing services director.
- Communicated with patients, ensuring that medical information was kept private.
STNA
Swanton Health Care & Retirement Center
04.2015 - 04.2022
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate records of patient care and activities for compliance audits.
- Collaborated with interdisciplinary teams to develop personalized care plans for residents.
- Trained new staff on best practices in resident care and safety protocols.
- Advocated for residents' needs and preferences, enhancing overall satisfaction levels.
- Assisted with patient transfer and ambulation.
HR Manager
Laurels of Toledo
09.2019 - 12.2020
- Developed and implemented efficient record-keeping processes to enhance data retrieval accuracy.
- Maintained a high level of expertise in healthcare regulations, ensuring the organization remained compliant with all relevant laws and guidelines concerning employee records management.
- Streamlined onboarding processes, enhancing new hire orientation and training efficiency.
- Managed compliance with labor laws and regulations, ensuring organizational adherence to HR policies.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Medical Records Manager
Laurels of Toledo
02.2008 - 09.2019
- Managed comprehensive medical records, ensuring accuracy and compliance with regulatory standards.
- Implemented electronic health record systems to enhance data accessibility and security.
- Oversaw staff training on medical coding and record-keeping best practices, improving operational efficiency.
- Developed protocols for document management, reducing retrieval times and enhancing patient care continuity.
- Led initiatives for process improvement, resulting in streamlined workflows within the records department.
Education
High School Diploma -
Evergreen High School
Metamora, OH06-2000
Skills
- Strong communication skills
- HIPAA compliance
- ICD-10 coding
- Staff training and development
- Patient privacy protection
- Regulatory compliance awareness
- Data analysis
- Clinical documentation improvement
- Conflict resolution strategies
- Health information systems proficiency
- Records retention strategies
- Electronic health records management
- Quality assurance monitoring
- Clinical documentation
- HIPAA
- Records analysis
Timeline
Medical Records Manager
Embassy of Swanton
04.2022 - Current
HR Manager
Laurels of Toledo
09.2019 - 12.2020
STNA
Swanton Health Care & Retirement Center
04.2015 - 04.2022
Medical Records Manager
Laurels of Toledo
02.2008 - 09.2019
High School Diploma -
Evergreen High School