Robin Hardesty
Lansing,MI
Summary
Proven track record of enhancing customer experiences and sales at Dagwoods, adept in suggestive selling and relationship building. Excelled in high-pressure roles, from leading surgical teams, to owning and operating a boat marine. Clear communication and strong multitasking. Cultivated lasting client relationships and improved operational efficiencies, leveraging skills in sales, conversant language and advanced equipment use.
Overview
17
17
years of professional experience
Work History
Bartender
Dagwoods
04.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Owner
Gun Lake Boats
02.2013 - 11.2021
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Designed boat layouts to serve individual boating needs
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Lead Surgical Assistant
Dr. Michael Zonder
07.2007 - 01.2013
- Promoted positive working relationships within the surgical team by exhibiting strong communication skills and mutual respect.
- Increased surgical efficiency by effectively managing surgical instruments, anticipating surgeon needs, and reducing procedure times.
- Utilized advanced surgical tools and equipment, maintaining proper functionality and safety standards at all times
- Case presentation to promote sales to our patients.
- Trained staff on use of computerized cad cam equipment
- Assisted surgeons in complex procedures, showcasing adaptability and quick-thinking under pressure.
Education
Office Management And Sales
Pride Institute
Skills
- Conversant in [Language]
- Customer Service
- Strong multitasking
- Clear and effective communication
- Engaging personality
- Suggestive Selling
- Relationship Building
Timeline
Bartender
Dagwoods
04.2022 - Current
Owner
Gun Lake Boats
02.2013 - 11.2021
Lead Surgical Assistant
Dr. Michael Zonder
07.2007 - 01.2013
Office Management And Sales
Pride Institute