Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Robin Hartleben

Robin Hartleben

Odenville,AL

Summary

Personable individual with highly developed skills in lead generation, account retention and relationship management. Well-educated in assessing customer needs, introducing new products and services and processing transactions. Proficient in Microsoft 360. I am reliable, striving to be a top-notch sales associate. I have outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

13
13
years of professional experience

Work History

Shower Installer

WestShore Home
08.2023 - Current
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new/older residential homes.
  • Calculated materials and time needed for each job.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
  • Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Laid out materials and system components to prepare for installation.
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Worked with diverse types of weather and ground conditions.

Lawn Care Worker

Veterans Lawn Care
02.2023 - Current
  • Maintained various types of flower beds by removing spent flowers, pulling weeds and edging.
  • Evaluated status of lawn conditions and met directly with customers to create lawn care programs specific to needs and preferences.
  • Spread and applied mulch around flower beds to retain moisture in soil and suppress weeds.
  • Recommended tips for homeowners to help maintain yards and lawns such as proper mowing techniques, repairing bare spots on lawns and choosing correct seeds and fertilizers.
  • Applied pesticide to property grounds to deter and eradicate pests such as ticks, wasps and mosquitoes .
  • Identified plant or lawn diseases to determine appropriate course of treatment.
  • Mixed herbicides, fungicides and pesticides to apply to trees, lawns and shrubs.
  • Maintained grounds by trimming, weeding and general clean-up.
  • Handled hedge, bush and shrub trimming.
  • Trimmed greenery, shrubs and hedges to maintain uniform appearance.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Performed planting, watering, mulching and edging of lawns.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
  • Planted bulbs, trees, bushes and flowers for residential and commercial clients.
  • Developed lasting customer relationships and grew network over time.
  • Installed and maintained landscapes at homes, offices and parks.
  • Mulched gardens, placed sod and adjusted soils to provide optimal growth potential.
  • Operated skid steers, wheel loaders, forklifts and yard goats.
  • Enhanced visibility and improved tree and bush shape through intentional pruning.
  • Installed stonework according to landscape design plan and client specifications.
  • Transferred materials to designated areas using hand trucks, electric carts and wheelbarrows.
  • Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
  • Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
  • Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
  • Assisted with weekly project planning and crew scheduling.
  • Followed planned landscaping designs to determine placement of sod, sown grass, flowers and foliage.

Civil Contractor

CSFCO
11.2022 - 01.2023
  • Assessed construction and demolition operations for compliance with safety rules and environmental regulations.
  • Insulation installment
  • sheetrock insulation, along with muddying and painting.
  • concrete
  • Tin roofing
  • Heights
  • harness safety
  • FR clothing

Field Technician

HomeSmart Technologies
07.2022 - 09.2022
  • Improved customer service ratings by resolving technical, on-site and any other issues quickly and accurately.
  • Collaborated with team members to achieve target results.
  • Developed team communications and information for meetings.
  • Developed and maintained courteous and effective working relationships.
  • Worked with variety of insulation material types in residential and commercial settings.
  • Climbed ladders, worked with hand tools, drills, pumps and other hand-held and electrical equipment necessary for installing insulation.
  • Documented daily work times and type and quantity of unused materials.
  • Maintained high standard of clean-up before leaving job sites, completing necessary touch-up work and clean-up to avoid leaving property owners to deal with dust or debris.
  • Installed ventilation and other necessary products in homes, working in attics, basements and crawlspaces and achieving structural integrity in tight or hard-to-reach spaces.
  • Sorted and organized supplies inventory and ordered material stock from approved vendors.
  • Determined required properties for each installation and chose optimal materials to meet demands.
  • Identified ideal insulation materials, installation methods and supply requirements to meet project needs.
  • Commended by management for continuous punctuality and superior performance.
  • Cultivated safety and efficiency at each work site by identifying potential hazards and promoting workplace safety to all team members.
  • Maintained equipment according to manufacturer specifications and safety protocols.
  • Cut, formed and arranged insulation to promote efficiency of materials for each project.

Turner Construction

Cino Thompson
08.2021 - 05.2022
  • Prepared set up and welder machinery for use and verified presence of sufficient parts to complete operations.
  • Identified equipment and production non-compliance issues and notified foreman to facilitate resolution.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • pipe fitter apprentice
  • learned measurements
  • tool handling
  • fitting
  • beveling
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork

AECOM

N/a
02.2018 - 06.2019
  • Developed and maintained list of short and long-range interior-improvement projects for facility and other programs to identify existing and future needs.
  • Coordinated and integrated mechanical, electrical and structural engineering disciplines within interior context.
  • Identified, researched and creatively solving problems pertaining to function and quality of interior environment.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Completed stock orders and managed inventory levels.
  • Programmed the IFTE system for the Avenger Uparmored for the National Guard.

Shueck Steel/ Nucor

Randy Davis
08.2017 - 02.2018
  • Studied blueprints and specification drawings to determine project requirements.
  • Moved heavy equipment and assembled hoisting equipment, cables, pulleys and hooks.
  • Operated hand and power tools safely to prepare materials.
  • Connected prefabricated steel pieces using rivets and welds.
  • Read and interpreted blueprints and work plans for each job.
  • Reviewed work plans and blueprints to ascertain all requirements for project.
  • Inspected projects, identified issues that occurred and implemented corrective measures.
  • Cut metal components to required lengths using metal shears, hacksaws and bar cutters.
  • Determined size, shape, placement and material of supports based on blueprints and structural standards.
  • Prioritized safety across job site with specific attention to load suspension, welding and cutting.
  • Used appropriate safety measures and encouraged other team members to do same in effort to avoid job site injuries.

United States Army Active Duty

Uncle Sam
01.2011 - 12.2016
  • Briefed leaders on readiness, equipment status and enemy locations to enable sound decision making.
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
  • Led fire teams during battle drills and training exercises.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Achieved 85% on physical fitness evaluations and agility testing.
  • Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
  • Installed, operated and maintained field communications equipment.
  • Worked with superiors to standardize job responses and duties for security perimeters.
  • Inspected and performed regular maintenance on company communication equipment.

Education

10-Hr OSHA Training

OSHA Campus Online (NTS)
06.2023

Welding Certification - Pipe/structural Welding

ESD.LLC
Decatur, AL
08.2017

Skills

  • Repair work
  • Heavy lifting
  • Hand and power tools
  • Equipment Maintenance
  • Installation and maintenance
  • Welding and fabrication
  • Blueprints and Specifications
  • Teamwork and Collaboration
  • Self-Motivated
  • Maintenance and Repair
  • Decision-Making
  • Critical Thinking
  • Planning and Coordination
  • Training and Development

References

Bobby Swindle: Forman with Turner Construction, POC: (256)339-2381

Shaun Andrew's: Super Intendant with Turner Construction POC: (256)426-1725

Triston Swindle: Pipe Fitter who was training me POC: (256)522-8789

Timeline

Shower Installer

WestShore Home
08.2023 - Current

Lawn Care Worker

Veterans Lawn Care
02.2023 - Current

Civil Contractor

CSFCO
11.2022 - 01.2023

Field Technician

HomeSmart Technologies
07.2022 - 09.2022

Turner Construction

Cino Thompson
08.2021 - 05.2022

AECOM

N/a
02.2018 - 06.2019

Shueck Steel/ Nucor

Randy Davis
08.2017 - 02.2018

United States Army Active Duty

Uncle Sam
01.2011 - 12.2016

10-Hr OSHA Training

OSHA Campus Online (NTS)

Welding Certification - Pipe/structural Welding

ESD.LLC

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Robin Hartleben