Robin Hartman
Levittown,PA
Summary
Dynamic and results-oriented education professional with over 20 years of experience, including more than 8 years focused on developing and scaling onboarding, quality assurance-aligned training, and performance programs for over 400 educators. Proven expertise in quality assurance evaluation, coaching, and the creation of standardized assessment tools, complemented by adept management of intake and evaluation workflows. Committed to delivering data-driven insights that effectively address performance gaps while fostering a culture of consistency and accountability. Calm and organized leader skilled in remote collaboration and cross-functional teamwork, dedicated to driving impactful educational outcomes.
Overview
23
23
years of professional experience
Work History
Professional Learning Coordinator
Agora Cyber Charter School
01.2019 - Current
- Managed onboarding, professional learning, and quality processes for 400+ educators; designed repeatable onboarding pathways and multi-session learning tracks to improve readiness and adoption.
- Built and maintained evaluation schedules, intake workflows, and progress monitoring using LMS and CRM-style systems; prioritized outreach using analytics and progress data.
- Developed standardized evaluation and learning assets (facilitator guides, scoring rubrics, video tutorials, self-paced modules) to ensure consistency and scale; reduced manual intake time and support requests.
- Conducted coaching cycles, structured consultative interviews, and feedback sessions; delivered actionable development plans tied to observed practice and data trends.
- Led calibration sessions with program teams to align observation standards and improve inter-rater reliability; iterated tools and workflows based on stakeholder feedback and performance metrics.
- Maintained compliance and documentation (SOP-style resources), and produced regular reporting to leadership on program performance and behavioral insights.
Elementary School Teacher / Mentor
Agora Cyber Charter School; School Lane Charter School
01.2003 - 01.2019
- Conducted consultative conversations with students, families, and staff to determine placement and supports; used assessment data to inform decisions and targeted interventions.
- Served as peer mentor and professional development facilitator; supported onboarding of new teachers and led observation/feedback cycles to strengthen instructional practice.
- Integrated digital tools and LMS features to personalize learning, track progress, and maintain records for compliance and reporting.
- Contributed to change management and implementation planning for new instructional programs; supported adoption through targeted coaching and follow-up.
Education
Instructional Coach Endorsement - PK–12
Immaculata University
01.2023
MEd - Educational Leadership
Concordia University
01.2017
BS - Elementary Education
Temple University
01.2002
Skills
- Quality assurance & evaluation design
- Coaching, calibration & performance feedback
- QA scheduling & dashboarding (audit reporting)
- Training development & onboarding management
- Program administration & SOP documentation
- LMS & CRM administration (intake, progress tracking)
- Data analysis, trend identification & action plans
- Cross-functional collaboration (L&D, Ops, Compliance)
- Virtual facilitation & stakeholder communication
- Team development, mentoring & certification pathways
- LMS administration (enrollment, progress reporting) CRM platforms & intake workflows
- Experience with evaluation tooling concepts (rubrics, sentiment/qualitative scoring)
- Google Workspace Microsoft Office Video tutorial production Virtual communication tools (Zoom)
Accomplishments
- Scaled onboarding and professional learning systems to support 400+ educators, increasing consistency in evaluation and reducing manual intake time.
- Created a reusable professional learning and evaluation library (facilitator guides, rubrics, self-paced modules) to standardize engagement and support calibration.
- Leveraged LMS analytics to design targeted follow-up and coaching, increasing sustained adoption of prioritized practices and improving program performance metrics.
- Recognized for calm, consultative facilitation approach and high participant engagement; consistently delivered clear, actionable feedback to drive behavior change.
RELEVANT ATTRIBUTES FOR FREEDOMCARE
- QA & coaching background with demonstrated ability to design standardized evaluation processes and calibration sessions.
- Track record partnering with L&D, Ops, and Compliance to align standards, training, and policy.
- Strong data-driven mindset: analyze trends, create dashboards, and produce actionable development plans.
- Leadership experience mentoring peers and facilitating certification-style onboarding for new leads.
- Comfortable working remotely with occasional travel for collaboration; calm, empathetic leader who holds teams accountable.
Timeline
Professional Learning Coordinator
Agora Cyber Charter School
01.2019 - Current
Elementary School Teacher / Mentor
Agora Cyber Charter School; School Lane Charter School
01.2003 - 01.2019
MEd - Educational Leadership
Concordia University
BS - Elementary Education
Temple University
Instructional Coach Endorsement - PK–12
Immaculata University