Robin Harvin
Hollywood,FL
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
39
39
years of professional experience
Work History
Founder
Evesher Fashion Concierge
01.2012 - Current
- Eve-Sher Fashion Concierge was founded by Robin Harvin in South Florida to serve the needs of the luxury consignment global market
- Offering a customized more personal approach for luxury fashion consignments & personal shopping that delivers exceptional service, elevated assortment for the buyer and higher return for the seller
- Achieved annual sales of $500,000+ and maintained approximately 600 unique listed items
- Identified niche opportunity in the luxury goods resale e-commerce industry to leverage my knowledge & passion for design and fashion
- Developed and built e-comm website, developed strategic partnership with existing shopping sites to sell items on multiple platforms to reach a broader audience
- Recruited resale clients from personal network, robust referrals & word of mouth testimonials
- Sourced, authenticated, and priced gently used luxury RTW and accessories
- Photographed each piece & uploaded pictures with accurate descriptions to website
- Maintained accurate digital and physical inventory for fast turnaround on orders
- Kept current on resale industry trends, market fluctuations and competitive pricing
- Delivered outstanding customer service with 100% positive feedback across multiple channels
- Represented each brand in a professional way true to their own DNA & heritage.
Senior Sales Account Manager • Credit Advisor
Dun & Bradstreet Corporation
01.2000 - 01.2011
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
Retention Sales Representative
01.1991 - 01.2000
- Managed customer accounts to secure customer satisfaction and repeat business.
Divisional Manager
01.1990 - 01.1990
Senior Business Analyst
01.1985 - 01.1989
- Managed over 3,000 national accounts through consultation with executives/key decision makers
- Proven ability to drive and support revenue growth in highly competitive markets
- Monitored sales and investigated possible establishments of new business opportunities
- Generated over $2 million of revenue annually
- Identified customer needs; recommended appropriate solutions to protect and build their credit scores, reduce credit risk and add additional credibility online
- Exceeded objectives in the areas of gathering financial information on privately held companies, payment performance information, and public record data
- Selected to work Tier 1 Schedule, most valuable tenured customers, based on consistently exceeding goals by more than 110%
- Routinely generated letters and emails from customers recognizing outstanding customer service.
Education
BBA - Marketing
University of Miami
Miami, FL1985
Skills
- Corporate Strategy and Development
- Revenue Generation
- People and Culture
- Adaptable and Flexible
- Business Development and Planning
- Client Engagement
- Analytical and Critical Thinker
- Business Administration
Timeline
Founder
Evesher Fashion Concierge
01.2012 - Current
Senior Sales Account Manager • Credit Advisor
Dun & Bradstreet Corporation
01.2000 - 01.2011
Retention Sales Representative
01.1991 - 01.2000
Divisional Manager
01.1990 - 01.1990
Senior Business Analyst
01.1985 - 01.1989
BBA - Marketing
University of Miami
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