Summary
Work History
Education
Skills
Timeline
Summary - Objective
Personal Information
Overview
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Robin E Haslem

Robin E Haslem

Elko,USA

Summary

Highly organized Dispatcher Office Assistant with background in managing high-volume calls, coordinating logistics and overseeing administrative tasks. Skilled at multi-tasking, prioritizing workloads and maintaining calm under pressure. Strengths include effective communication, problem-solving ability and proficiency in dispatch software systems. Previous roles have led to improved office efficiency and streamlined dispatch processes. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Work History

Dispatcher / Office Assistant

Diversified Transportation
Elko, Nevada
07.2025 - 09.2025
  • Assigned buses and drivers to routes based on miner work designations.
  • Monitored driver logs and weather reports for operational efficiency.
  • Maintained communication with drivers to provide updates on conditions and requests.
  • Coordinated emergency responses for accidents or breakdowns effectively.
  • Entered and managed data in spreadsheets for administrative tracking.
  • Created daily logs of dispatched vehicles and personnel activities.
  • Supported training of new team members on dispatch procedures.
  • Managed inventory of parts needed for emergency repairs on the road.

Dispatcher and Office Assistant Coordinator

Mountain Crew Change
Elko, Nevada
10.2023 - 05.2025
  • Coordinated dispatch operations to ensure prompt service delivery.
  • Managed communications between drivers and clients for efficient route planning.
  • Scheduled and assigned tasks to team members according to priorities.
  • Monitored vehicle locations via GPS technology for real-time updates.
  • Resolved customer inquiries through effective problem-solving strategies.
  • Collaborated with management to enhance dispatching processes and protocols.
  • Trained unfamiliar staff on dispatch systems and operational procedures.
  • Maintained exact records of dispatched orders, shipments, and deliveries.

Sales

Great Basin Granite
Elko, NV
01.2022 - 04.2023
  • Understanding the core responsibilities of sales personnel.
  • Key skills every sales professional should have.
  • The importance of ongoing training and development.
  • Effective strategies for achieving sales targets.
  • Frequently asked questions about sales personnel duties.

Driver

FedEx
NV
01.2015 - 01.2017
  • Sorted packages, loaded truck, and delivered all packages in a prompt fashion.
  • Conducted inventory on all my packages.
  • Had to be safety conscious and trained to work the delivery truck.
  • Strong customer service skills.
  • Had to lift packages up to 100lbs repetitively throughout the day.

Technical Assistant

WET LABS
Elko, NV
01.2016 - 2015
  • Managed inventory of supplies and maintained equipment functionality.
  • Assisted team in troubleshooting technical issues and providing solutions.

Barn Manager

Terry & Dawn Erickson
Ririe, ID
04.2011 - 11.2014
  • Barn Manager manages planning and creating what happens for the day.
  • The day-to-day life of each animal in their charge.
  • Barn Manager is the glue that holds barn together.
  • Oversee every aspect of horse care vet visits to exercise to supplies and to management of Barn employees.
  • Role needs expert knowledge of horses, it requires quick decision making, adaptability and leadership qualities.

Correctional Officer

Long Greek Youth Development Center
Portland, ME
01.2001 - 01.2009
  • Designed and developed a Material Safety Data Program and database.
  • This required 4 years of work to get done in 4 months.
  • Designed a program that was very user friendly for education program that went with the package.
  • It was a success and was passed on to the other prisons in Maine.

Office Manager / Surgical Coordinator / Medical Assistant to Surgeons

Sports Medicine Atlantic Orthopedics
York, USA
01.1999 - 01.2001
  • In depth knowledge of operating room scheduling.
  • Familiar with surgical pre-certification requirements of insurance companies.
  • Directly aid three physicians and a physician assistant with all aspects of patient care, triage, telephone calls, schedule surgery for 2 hospitals, keep records and review charts, collect statistics, and supervise support staff and functioning of daily office activities.
  • York, Maine

Health Unit Coordinator

Columbia Regional Hospital
Portsmouth, USA
01.1989 - 01.1999
  • Coordinator all aspects of patient admissions and discharges.
  • Perform all clerical duties for medical and surgical units.
  • Coordinate multiple auxiliary departments simultaneously to perform patient care.
  • Portsmouth, New Hampshire

Pharmacy Technician

Columbia Regional Hospital
Portsmouth, USA
01.1989 - 01.1999
  • Interpret physician orders, fill medications as directed by pharmacists, mix intravenous medications, support sterile techniques, oversee hazardous materials, and transport medications to the proper locations in the hospital.
  • Portsmouth, USA

Systems Coordinator / Scheduler Operating Room

Columbia Regional Hospital
Portsmouth, USA
01.1989 - 01.1999
  • Maintain aseptic technique, date entry, well skilled in medical terminology, graph and report statistics, implement procedures and protocols.
  • Support and coordinate daily functions in Surgical and O.R. operations.
  • Portsmouth, USA

Clinical Director Administrative Assistant

Eyecare Medical Group
Portland, ME
01.2001
  • Under the direction of the clinical director, performs a wide variety of administrative duties.
  • Work is completed and exact, performed promptly.
  • Collaborates well with all staff and physicians in a manner that promotes the professional image of Eyecare Medical Group and clinical director.
  • Maintains confidentiality of all information.
  • Provides general aid in development of the clinical schedules, changes, and staff databases.
  • Overseas all clinical staff continuing education programs.
  • Provides administrative support to clinical director and the board of E.M.G. for various regulatory/licenser activities.
  • 53 Sewall Street, Portland, Maine

Scheduler 2

Northeastern Nevada Regional Hospital
Elko, NV
  • All phone calls for the hospital were routed through my office.
  • In charge of answering the phones and directing all calls to the proper department.
  • Scheduled appointments for patients such as radiology, infusions, lab work.
  • Helped in other departments as needed.
  • Pulled charts for the following day and made phone calls to remind patients of their appointments and what they would need to bring in for payment based on what their insurance company said they would pay.
  • Filed all charts at the end of the day and completed all other basic office duties as needed throughout the day.

Education

Certificate -

Maine Criminal Justice Academy
Portland, ME
05.2009

Certification - Certified Nursing Assistant

Portsmouth Regional Hospital
Portsmouth, NH
10.2003

High school diploma or GED -

Lewis And Clark High School
Spokane, WA
06.1980

Skills

  • Mechanical knowledge
  • Workplace health and safety regulatory compliance
  • Marketing
  • Janitorial experience
  • Hospitality
  • Data analytics
  • Face-to-face communication
  • Materials handling
  • Transportation management
  • Instant messaging app
  • Cross-location scheduling
  • Maintenance records management
  • Fuel maintenance record
  • Computer Operation
  • Van driver
  • Computer skills
  • Coach Applications
  • Warehouse experience
  • Editing
  • Mental health counseling
  • Typing
  • Fleet performance monitoring
  • Rotation scheduling
  • Writing skills
  • Samsara
  • Vehicle maintenance scheduling
  • Client inquiry handling
  • CPR
  • Delivery record maintenance
  • Route optimization
  • Spreadsheet charts
  • Shipping & receiving
  • Customer inquiry handling
  • Customer records maintenance
  • ERP systems
  • Photocopying
  • Computer hardware
  • Laboratory safety
  • Pharmacy Technician Experience
  • Administrative experience
  • Text messaging
  • Leadership
  • Dispatching
  • Predictive maintenance
  • Truck delivery
  • Transportation safety regulations
  • Heavy haul
  • Administrative experience within healthcare
  • Daytime scheduling
  • Occupational safety risk assessments
  • Project management
  • Continuous improvement
  • Research data collection
  • Professional email communication
  • Medical Scheduling
  • On-call scheduling
  • Patient care
  • Microsoft Excel
  • Report writing
  • Phone etiquette
  • Supply chain
  • Hazmat
  • Mediation
  • Supply chain transportation management
  • Scanning
  • Surgery
  • Regulatory compliance management
  • Order aid
  • Truck driving
  • Delivery driving
  • Law Enforcement
  • Equine Experience
  • Driver behavior monitoring
  • Night shift scheduling
  • Driver log management
  • Time management
  • Shuttle driving
  • Data analysis skills
  • Fleet GPS tracking
  • Managing dispatcher teams
  • Transportation management systems
  • Safety training implementation
  • Route driving
  • Microsoft Outlook
  • Single-shift scheduling
  • Senior care
  • Inventory records
  • Windows
  • Supervising Experience
  • Courier
  • Incident response coordination
  • Project leadership
  • Fleet management
  • Clear verbal communication
  • Schedule management
  • Case management
  • Record keeping
  • Customer Service
  • Filing
  • Microsoft PowerPoint
  • Maintenance management
  • Emergency coordination
  • Excel data analysis
  • Maintenance
  • Corrections facility medical clinic
  • Real-time scheduling adjustments
  • Fleet compliance management
  • Microsoft Office
  • Supply chain coordinator experience
  • Safety plans
  • Video communication
  • Animal handling
  • Radio communication systems
  • Resource allocation
  • Data entry
  • Office experience
  • GPS
  • Employment & labor law
  • Medical Terminology
  • Management
  • Office Management
  • Security
  • Word processing
  • Fleet safety management
  • Phone communication
  • Data interpretation
  • Quality Assurance
  • Medical Office Experience
  • Real-time vehicle tracking
  • Medical Records
  • Emergency scheduling
  • Safety regulations
  • Dispatch coordination
  • Inventory management
  • GPS tracking

Timeline

Dispatcher / Office Assistant

Diversified Transportation
07.2025 - 09.2025

Dispatcher and Office Assistant Coordinator

Mountain Crew Change
10.2023 - 05.2025

Sales

Great Basin Granite
01.2022 - 04.2023

Technical Assistant

WET LABS
01.2016 - 2015

Driver

FedEx
01.2015 - 01.2017

Barn Manager

Terry & Dawn Erickson
04.2011 - 11.2014

Correctional Officer

Long Greek Youth Development Center
01.2001 - 01.2009

Clinical Director Administrative Assistant

Eyecare Medical Group
01.2001

Office Manager / Surgical Coordinator / Medical Assistant to Surgeons

Sports Medicine Atlantic Orthopedics
01.1999 - 01.2001

Health Unit Coordinator

Columbia Regional Hospital
01.1989 - 01.1999

Pharmacy Technician

Columbia Regional Hospital
01.1989 - 01.1999

Systems Coordinator / Scheduler Operating Room

Columbia Regional Hospital
01.1989 - 01.1999

Scheduler 2

Northeastern Nevada Regional Hospital

Certificate -

Maine Criminal Justice Academy

Certification - Certified Nursing Assistant

Portsmouth Regional Hospital

High school diploma or GED -

Lewis And Clark High School

Summary - Objective

Dynamic professional with experience in route optimization and schedule management at Mountain Crew Change, and Diversified Transportation. Proven ability to enhance operational efficiency through effective GPS tracking and emergency coordination. Recognized for exceptional customer service and organizational skills with adept data entry skills. Consistently delivers results in high-pressure environments.

Personal Information

Authorized To Work: US

Overview

37
37
years of professional experience

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