Robin Higgins
Council Bluffs,IA
Summary
Proactive and results-oriented with experience at USPS, showcasing a strong commitment to customer service and teamwork. Excelled in fast-paced environments, demonstrating exceptional problem-solving and communication abilities. Adapted quickly to new challenges, contributing to team success and operational efficiency. Skilled in cash handling and fostering cooperative relationships.
Overview
5
5
years of professional experience
Work History
RCA
USPS, United States Postal Service
12.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Team Member
KFC
10.2019 - 10.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Associate of Arts - Graphic Design
Iowa Western Community College
Council Bluffs, IA05-2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Flexible and adaptable
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
RCA
USPS, United States Postal Service
12.2024 - Current
Team Member
KFC
10.2019 - 10.2024
Associate of Arts - Graphic Design
Iowa Western Community College
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