Eli Hinchman
Austin,TX
Summary
Accomplished Account Supervisor with a proven track record at Williams Lea, exceptional team management and Microsoft Suite proficiency. Known for fostering strong client relationships through friendly professionalism and meticulous attention to detail. Excelled in enhancing operational efficiency and leading teams to exceed service quality standards.
Overview
11
11
years of professional experience
Work History
Account Supervisor
Williams Lea - Bracewell
01.2021 - 08.2024
- Continuation of processes in Office Services Associate position - this position was an internal promotion and title change.
- Tracked daily service requests, incoming and outgoing mail, meeting setups, and current and upcoming events for monthly reports.
- Organized inventory and ordered supplies when low and out.
- Maintained professional contact with vendors on behalf of staff.
- Provided leadership, guidance and direction to team members, offering assistance with any need at any time.
Office Services Associate
Williams Lea - Bracewell
01.2019 - 01.2021
- Fostered a positive work environment with the intent to build a strong relationship with the client.
- Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
- Distributed incoming mail from shipments, couriers and postal delivery.
- Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
- Operated Pitney Bowes postage equipment to register weight of packages and apply meter postage on outgoing mail.
- Experience in editing, printing, and binding large volume of staff print requests.
- Monitored stock of office supplies to report shortages to management while keeping office supplies well organized.
- Supported staff on special assignments and ad hoc projects.
- Catered and prepared daily lunch meetings.
- Stocked and cleaned break rooms and kitchens.
Office Administrator
Faith Lutheran Church
01.2014 - 12.2018
- Maintained organized and clean front office area to create professional and welcoming environment for visitors.
- Welcomed visitors with friendly greeting, answered general questions, gathered nature of visit and directed to specific personnel.
- Answered office phone with polite and professional etiquette.
- Completed data entry and filing to keep records updated for easy retrieval.
- Helped pastor and elders prepare weekly service guide.
- Sorted, received, and distributed mail.
Skills
- Friendly and professional to both internal and external personnel
- Great quality control with an eye for detail
- Quick learner, adaptable to new situations and environments
- Experience in team management
- Skilled in the Microsoft Suite (Office, Excel, etc)
Timeline
Account Supervisor
Williams Lea - Bracewell
01.2021 - 08.2024
Office Services Associate
Williams Lea - Bracewell
01.2019 - 01.2021
Office Administrator
Faith Lutheran Church
01.2014 - 12.2018
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