Robin Hindahl
Fruita,CO
Summary
Seasoned Clinical Pharmacist, multi-state licensed and highly skilled in several disciplines with over 24 years of experience delivering outstanding quality pharmaceutical care in the fields of ambulatory, infusion, hospice, specialty pharmacy and long term care.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director of Pharmacy Operations
Advanced Pharmacy Serv., LLC
12.2018 - Current
- Directly responsible for changing pharmacy operations and conducting routine inspections to extricate this pharmacy from probation with the Colorado Board of Pharmacy while under previous management
- In 2022 Advanced Pharmacy received its only Colorado Board of Pharmacy inspection with no deficiencies
- Implemented cost-saving measures, lowering overall operational expenses by 25% implementing perpetual inventory in Surecost
- Coordinated over 50 vaccination clinics for Covid, Flu and RSV ensuring efficient delivery of services to ALF's and LTC facilities
- Established 18 LTC facilities with SPDO (Specialized Prescription Drug Outlets) with Colorado Board of Pharmacy along with individual DEA licenses for each
- Monitored performance metrics to ensure high-quality service delivery across all aspects of pharmacy operations using Corporate Compliance and Performance Improvement quarterly reviews
- Enforced compliance with NIOSH regulations and maintained up-to-date records of all medications dispensed along with annual training of staff members
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources
- Expanded business opportunities by cultivating partnerships with PCC (Point Click Care) and Dispense Rx interfaces
Director of Pharmacy Operations
Advanced Pharmacy Services, LLC
01.2009 - 12.2018
- Spearheaded pharmacy move to its current location from Lowry to Stapleton and adding an IV Cleanroom/Anteroom
- Implemented infusion protocols to follow all 797 and 795 regulations including reviewing labs results for changed in drug therapy (vancomycin, aminoglycosides,TPNs)
- Supervised pharmacy team in implementing EPA regulations for P & U listed products with administration and destruction
- Assisted in clinical programs such as Formulary Management, Drug Utilization Review Programs, IMRR's (Interim Medication Regimen Review) and Prior Authorizations daily with programs such as ConsultRx and CoverMyMeds
- Reviewed monthly audit files such as high-dollar medication utilization, narcotic utilization, incorrect quantity/days supply, and compounded medications adjudication
- Monitored performance metrics to ensure high-quality service delivery across all aspects of pharmacy operations.
- Led a team of 4 pharmacists and 8 technicians for optimal patient care and service delivery.
- Fostered a positive work environment that promoted employee engagement and job satisfaction.
Long-Term Care Staff Pharmacist
Advanced Pharmacy Services, LLC
09.2006 - 08.2009
- Started and organized the pharmacy from the ground up inside an ALF (Assisted Living Facility) in Stapleton at Lowry Park (formerly known as Generations at Lowry)
- Coordinated and utilized cycle fill process for LTC facilities using DocuTrak, Filebound, Computer Rx, and FrameworkLTC
- Educated nursing staff on proper medication administration techniques, reducing the risk of adverse events.
- Implemented and oversaw the Clozapine REMS Program for over 35 patients monthly
- Customized medication packaging solutions for each resident''s specific needs, improving overall adherence rates among the population served. Using RX Systems and Omnicell products
- Worked with over 20 automated dispensing systems to securely store medication and track narcotics and other controlled drugs using Statsafe (Phoenix LTC), Pyxis, Omnicell and Capsa products
- Worked as preceptor to provide practice-based instruction to students at pharmacy practice sites from CU, Regis, and Wyoming State University. Hosting and educating at least 2-3 pharmacist students per month.
- Developed strong relationships with patients and caregivers, fostering trust and open communication regarding medications.
- Responsible for on-call duties every 2 weeks in 24 hour availability pharmacy
Staff Pharmacist/Floater
Sam's Club/Walmart
04.2004 - 01.2006
- Organized and attended Sam's Club first sponsored 9 News Health Fair
- Counseled patients regarding health care and prescription medications
- Maintained confidential information and followed HIPPA guidelines
- Ensured compliance with company and legal policies, procedures and regulations.
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
Clinical Staff Pharmacist
Banner Health Hospital
01.2004 - 04.2004
- Prepared IV solutions/TPNs and checked dosing, reviewed and read charts, implemented and authorized changes and/or adjustments based upon lab results when necessary
- Coordinated with primary care providers, participated in weekly rounds in the ICU and acute care clinics.
- Improved patient outcomes by providing comprehensive medication management and monitoring.
- Collaborated with healthcare team members to optimize patient care plans and ensure appropriate drug selection.
Staff Pharmacist
Safeway Pharmacy
01.2002 - 01.2004
- Superior Customer Service Award January 2003
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.
- Counseled patients regarding proper intake of medications.
- Enthusiastically answered questions regarding medications and side effects and printed out detailed information on pharmaceuticals for customers.
- Effectively resolved insurance rejections and other billing issues.
Staff Pharmacist/Interim Manager
SuperValu/Cub Foods
01.2000 - 01.2002
- Efficiently managed the pharmacy for 6 months while manager was on medical leave
- Processed and accurately dispensed prescription orders
- Ensured that the pharmacy was in compliance with all local, state and federal laws and regulations regarding the practice of pharmacy.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
Education
Doctor of Pharmacy (PharmD) -
Drake University
Des Moines, IA05.2000
Skills
- Patient Safety
- Pharmacy benefit management
- Medication Reconciliation
- Pharmaceutical knowledge
- Medication Therapy Management
- Clinical Supervision
- Pharmacy management
- Drug utilization review
- Pharmacy Law
- Performance Improvement
- Pharmacy operations management
- Decision-Making
Certification
Colorado Board of Pharmacy License PHA.15922 2000-Current
Nevada Board of Pharmacy License 22897. 2023-Current
New Mexico Board of Pharmacy License RP00009996 2023-Current
Utah Board of Pharmacy Pharmacist License 13916113-1701
Utah Board of Pharmacy Pharmacist Controlled Substance 113916113-8911
AHA BLS Certification (CPR/ADE). 2018-Current
APhA Pharmacy-Based Immunization Delivery Certification 2018
References
References upon request
Timeline
Director of Pharmacy Operations
Advanced Pharmacy Serv., LLC
12.2018 - Current
Director of Pharmacy Operations
Advanced Pharmacy Services, LLC
01.2009 - 12.2018
Long-Term Care Staff Pharmacist
Advanced Pharmacy Services, LLC
09.2006 - 08.2009
Staff Pharmacist/Floater
Sam's Club/Walmart
04.2004 - 01.2006
Clinical Staff Pharmacist
Banner Health Hospital
01.2004 - 04.2004
Staff Pharmacist
Safeway Pharmacy
01.2002 - 01.2004
Staff Pharmacist/Interim Manager
SuperValu/Cub Foods
01.2000 - 01.2002
Doctor of Pharmacy (PharmD) -
Drake University
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