Robin Johnson

• Led customer reservations and relations, enhancing customer satisfaction rates

• Effective use of 3rd party software for business functions and reservations.

• Spearheaded operations planning and graphic design projects, utilizing Canva and Wix for website design to improve business efficiency and visual appeal.

• Managed and organized business functions, ensuring seamless customer service and operational excellence.

• Company Overview: Start-Up, www.joinosprey.com
• Manager of College Development, March 2024-present

• Assisted founder with the development of the “college circle” program for female college athletes, enhancing program reach and engagement.

• Conducted analysis and research, community outreach

• Organized and executed member events, ensuring seamless event planning and high participant satisfaction.

• Executed sales processes of lead generation, follow-up, and close, enhancing customer satisfaction through targeted outreach and personalized service.

• Established relationships with members and prospects, identifying and addressing individual goals and needs

• Assisted in planning and execution of marketing, studio, and community events, improving event participation and fostering a strong community presence.

• Led high-end commercial interior design projects, ranging from small private offices to multi-story buildings, ensuring adherence to scope and budget, and client satisfaction.

• Successfully led design presentations for bids

• Created comprehensive documentation and design library for entry into the Dubai market, enhancing market presence

• Developed detailed AutoCAD drawings, including partition plans, furniture plans, and RCP, improving project accuracy and

• Assisted Principal Interior Designer with high-end residential projects, creating aesthetically pleasing environments that represent clients' lifestyles and specific tastes, improving customer satisfaction rates

• Generated conceptual ideas into AutoCAD drawings and renderings, designed custom furniture and built-ins, and worked within a scheme to choose appropriate fabrics, finishes, furniture, and hardware

• Prepared and assisted Principal Designer for client meetings, managed on-site and off-site interactions with clients and contractors, and worked closely with vendors on quotes and customer service issues, ensuring seamless project execution.