Robin Johnson
St. Petersburg,FL
Summary
Growth oriented professional with a strong background in physician referral development, account reactivation and territory expansion. Skilled in prospecting and consultative communication with a proven ability to drive revenue growth through partnership development.
Overview
32
32
years of professional experience
Work History
Community Outreach Coordinator
Ascend Vision
07.2024 - 12.2025
- Managed territory of six Ophthalmology practices in three counties while maintaining consistent account coverage
- Lead to participation growth
- Increased patient referrals by 20% each month
- Presented educational material and services to diverse audiences
- Met or exceeded monthly outreach and engagement targets
- Tracked outreach metric through Monday.com CRM program and adjusted strategies to improve results.
- Researched community needs to uncover new opportunities to market for growth that align with the company’s brand.
- Developed and helped design various marketing materials.
- Resolved concerns as main point of contact while maintaining positive relationships.
- Researched high value events within assigned market to increase brand awareness
Physician Liaison
Newsom Eye
03.2022 - 07.2024
- Physician and referral development
- Long term partnership building with referral source engagement and retention
- Territory planning with account prioritization to maintain referral management
- Communicating clinical and surgical value to Ophthalmologist and Optometrist
- Created educational focused material to support practice brand
- Re-engaged inactive physician partners, increasing patient referral activity by 30%.
- Researched and identified new referral sources to cultivate relations and growth opportunity.
- Researched events within the community and field for best brand awareness
- Identified key issues within referral process and developed improvements to enhance efficiency
Certified Ophthalmic Surgical Assistant and Manager
Updegraff Laser Vision
05.2011 - 09.2021
- Designed and implemented new charting system to improve clinical efficiency and patient flow.
- Designed forms to enhance surgeons access to more accurate and organized preoperative patient information
- Oversaw daily operations of surgery and primary trainer for new hires
- Managed scheduling staff and workflow coverage.
- Created surgical charts ensuring patient information and testing results were accurate and up to date
- Performed routine maintenance of equipment and ensuring they were running accurately before surgery.
- Ordered supplies for surgeries and maintained order log
- Created in depth training logs for new hires.
- Conducted interviews and participated in the hiring process for both clinical and surgical staff.
- Performed exams for routine eye care and surgical patient exams
- Scheduled surgeries and sold upgraded IOL’s
- Took on call for after hours and provided appropriate support
- Certified COA, OSA and OSC, STAR VisxS4
- Certified Ophthalmic Surgical Assistant and Manager
Right Hand Technician
St. Lukes Cataract & Laser
07.2009 - 05.2011
- Preparing patients for eye exams
- Preliminary testing for physicians
- Maintaining patient charts, scheduling and coordinating care
- Scheduling patient surgeries and preparing surgical charts
- Attention to detail in clinical documentation
VP Sales & Marketing
RJ Equipment & Sales
01.2004 - 07.2009
- Directed marketing material including product launches and trade show participation
- Identified and pursued business opportunities including OEMs, distributors and end-users.
- Increased sales of Hydraulic Hammers to end users by 45%
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Increased repeat business through proactive account management
Ophthalmic Technician
Woodhams Eye Clinic
01.2000 - 12.2004
- Assisted surgeon with Visx Laser, Operated Micro Keratome and prepared patients for Lasik surgery (certified on both Visx S3 and Micro Keratome)
- Participated in work up of patients for routine eye exams and surgical exams
- Scheduled patients for upcoming cataract surgery and Lasik
- Managed Clinical trials including patient safety, regulatory compliance with reliable data in completion of the studies.
Clinic Supervisor and Ophthalmic Technician
Atlanta Eye Surgery
01.1994 - 12.2000
- Coordinated schedules for technical staff, physicians and clinic locations to ensure efficient operation.
- Performed routine eye exams
- Traveled to various clinic locations with the physicians to assist in care and work up of patients
- Led in the recruitment and training of new clinical staff to maintain high standard of care
- Assisted in eye related surgeries for each physician
- Performed initial testing for surgery including A-Scans (water immersion) with precision and successful outcomes.
- Delivered pre and post op care ensuring patient satisfaction and recovery
Education
Science, Math and Chemistry
Kennesaw State
Kennesaw, GaSkills
New Business Development
Referral Network Expansion
Closing & Negotiation
Soulution Based Selling
Persuasive Communication
Timeline
Community Outreach Coordinator
Ascend Vision
07.2024 - 12.2025
Physician Liaison
Newsom Eye
03.2022 - 07.2024
Certified Ophthalmic Surgical Assistant and Manager
Updegraff Laser Vision
05.2011 - 09.2021
Right Hand Technician
St. Lukes Cataract & Laser
07.2009 - 05.2011
VP Sales & Marketing
RJ Equipment & Sales
01.2004 - 07.2009
Ophthalmic Technician
Woodhams Eye Clinic
01.2000 - 12.2004
Clinic Supervisor and Ophthalmic Technician
Atlanta Eye Surgery
01.1994 - 12.2000
Science, Math and Chemistry
Kennesaw State