Summary
Work History
Education
Skills
Timeline
Generic

Robin Johnston

Candor

Summary

Dynamic Cleaning Supervisor with a proven track record at Grovers Cleaning, enhancing sanitation standards and training staff to boost efficiency. Skilled in supply coordination and client relations, I consistently exceed expectations through effective communication and quality assurance, fostering a collaborative environment that prioritizes safety and performance improvements.

Work History

Cleaning Supervisor

Grovers Cleaning
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
  • Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail.
  • Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
  • Implemented safety guidelines for staff members, reducing workplace accidents and promoting a safe working environment.
  • Collaborated with other supervisors to develop best practices for efficient operations across multiple locations.
  • Addressed customer complaints promptly by investigating issues thoroughly and implementing corrective actions when necessary.

Custodian

Cornell University
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Checked in and stocked inventory throughout facility.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported damages and hazardous conditions to management for further action.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
  • Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
  • Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.

Education

Spencer Van Etten Highschool
Spencer, NY

Skills

  • Health and safety
  • Invoicing
  • Chemical handling
  • Client relations
  • Scheduling and planning
  • Supply coordination
  • Workload prioritization
  • Waste management
  • Quality assurance
  • Task delegation
  • Job tracking
  • Schedule management
  • Cleaning techniques
  • Cleaning and sanitation
  • Cleaning practices
  • Vacuuming and sweeping
  • Sanitation standards
  • Customer service
  • Health and safety compliance
  • Ordering cleaning supplies
  • Performance improvements
  • Task assignment
  • Customer service-focused
  • Waste disposal
  • Staff training and development
  • Guest relations
  • Window cleaning
  • Customer relationship management
  • Training and mentoring
  • Cleaning bathrooms
  • Performance evaluation
  • Staff scheduling
  • Department coordination
  • Supply inventory management
  • Dusting furniture
  • Document control
  • Housekeeping
  • Team building
  • Staff motivation
  • Room inspection
  • Washing windows
  • Cost reduction strategies
  • Mopping and buffing floors
  • Work inspection
  • Safety protocols
  • Problem-solving
  • Clear communication
  • Complaints handling
  • Stock inventory management
  • Timekeeping
  • Personnel problem management
  • Employee training and development
  • Staff training
  • Quality assessment
  • Customer relations

Timeline

Cleaning Supervisor

Grovers Cleaning

Custodian

Cornell University

Spencer Van Etten Highschool
Robin Johnston