ROBIN JONES
Panama City
Summary
Detailed accounting assistant with several years of hands-on experience assisting with handling various accounting duties and procedures. Well-educated in reconciliation, bookkeeping and revenue recognition. Innovative collaborator focused on adding value through measurable outcomes.
Overview
16
16
years of professional experience
Work History
Accounts Payable/Administrative Assistant
Bay Floors and More, LLC
Lynn Haven
02.2023 - 12.2025
- Maintained files and filing, keeping sensitive information confidential.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Directed presentation development employing Microsoft Office Suite tools including Word, Excel, PowerPoint.
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Used Microsoft Office Suite to create and revise documents and presentations.
- Sorted incoming mail and transmitted to relevant departments or individuals.
- Assisted visitors in reaching correct employees or offices through effective filtering.
- Operated office equipment, including fax machines, copiers, and phone systems.
- Arranged for repairs when equipment malfunctioned to ensure seamless functionality.
- Completed weekly Certified Payroll accurately and on time.
- Analyzed and gathered vital data from multiple resources such as Internet
- Oversaw daily processing of high volume invoices using accounts payable software for accurate record keeping.
- Ensured organized records of all payments, encompassing disbursements, invoices, and expenses.
- Validated invoice accuracy against purchase orders and received goods
- Performed data entry operations and thoroughly validated information to promptly address discrepancies.
- Coordinated electronic mail systems to facilitate internal and external information flow.
- Processed invoices accurately for timely vendor payments.
- Assisted in month-end closing activities and reconciliation.
Assistant Front Desk Manager
Red Roof Inn
Albany
11.2020 - 12.2022
- Performed guest check in and check out.
- Processed payments-cash and or credit card.
- Assigned daily housekeeping duties.
- Answered multi line phone.
- Kept accurate account of reservations.
- Engaged with a variety of customers in a professional manner.
- Exhibit problem solving skills in difficult situations.
- Safeguarded guest information.
- Maintained the welcome desk with a professional appearance.
- Promoted the Redi Stay Rewards Program.
- Reviewed room availability charts regularly in order to anticipate occupancy levels.
- Greeted visitors warmly upon arrival and provided directions as needed.
- Organized paperwork associated with reservations, cancellations and refunds.
- Provided superior customer service, responding to inquiries and resolving complaints in a timely manner.
- Trained new employees on company policies and procedures related to front desk operations.
Veterinary Assistant/Kenel Manager
Cordele Animal Hospital
Cordele
08.2017 - 02.2021
- Assisted in restraining animals during examinations or treatments.
- Filled prescriptions for pet owners under the direction of a veterinarian.
- Maintained cleanliness of animal cages, kennels, runs, examination rooms and treatment areas.
- Cleaned instruments used in veterinary procedures according to established protocols.
- Updated and maintained animal records by noting actions taken and dates thereof.
- Followed strict sanitation protocols when caring for sick animals.
- Adhered to all safety regulations when handling hazardous materials or performing other tasks related to veterinary medicine.
- Administered vaccinations and medications as prescribed by veterinarians.
- Restocked inventory of hospital and laboratory supplies.
- Exercised animals and provided companionship.
- Prepared feed for animals accorded to specific instructions, such as diet lists and schedules.
- Sold pet food and supplies to customers.
- Performed accounting duties, such as bookkeeping, billing customers for services and maintaining inventories.
- Utilized excellent customer service skills to provide exceptional care for pets in the facility.
- Conducted regular safety inspections throughout the premises looking for potential hazards that could endanger both humans and animals alike.
- Managed daily operations and staff of a kennel, including scheduling, training, and payroll.
- Developed and maintained relationships with pet owners to ensure their satisfaction with services provided.
- Maintained accurate records pertaining to each animal's stay at the kennel including feeding schedules, medication administration instructions and behavioral observations.
- Organized inventory of supplies needed to maintain the kennel, such as food, bedding, toys, cleaning supplies and medications.
- Provided enrichment activities for animals staying at the kennel such as walks, playtime, grooming sessions.
- Conducted monthly meetings to create business plans to drive successful monthly business.
Administrative Assistant/Front Desk Manager
MAA ENTERPRIES, INC/Baymont Inn & Suites
Cordele
02.2010 - 08.2017
- Managed multiple phone lines efficiently
- Supported owners and management in executing daily tasks.
- Supported onboarding process by preparing materials for new hires.
- Weekly inspections.
- Resolved customer complaints.
- Processed payments.
- Oversaw payroll information by consolidating, computing, and inputting data.
- Revised payroll records by inputting changes to employee information and benefits including job title modifications, exemptions, and savings deductions.
- Prepared daily deposits.
- Conducted data entry for accounts.
- Received, sorted, and distributed the mail.
- Prepared weekly schedules.
- Maintained files and filing, keeping sensitive information confidential.
Education
Technical Degree - Technical Medical Administration
Albany Technical College
Albany, GA03.2013
High school diploma - High School
Westwood Schools
Georgia, USSkills
- Staff training and development
- Laboratory procedures
- Animal safety
- Computer proficiency
- Office administration
- Guest relations
- Appointment scheduling
- Complaint handling
- Vaccine administration
- Documentation and recordkeeping
- Animal behavior
- Shift scheduling
- Post-operative support
- Reservation management
- Client education
- Guest relations expertise
- Room inspection
- Check-in management
- Professional and mature
- Pharmacy inventory
- Animal nutrition
- Microsoft Word
- Healthcare receptionist
- Payroll
- QuickBooks
- Office administration
- Health records management
- Hospitality
- Customer service
- Accounting
- Bookkeeping
- Employment and labor law
- Databases
- Reconciliation of accounts
- Veterinary support specialist
- Restraint techniques
- Insurance billing
- Client communication
- Administrative support
References
References available upon request
Assessments
- Scheduling, Expert, 01/01/22
- Protecting patient privacy, Expert, 01/01/22
- Customer focus & orientation, Highly Proficient, 01/01/22
- Medical receptionist skills, Expert, 01/01/22
- Front desk agent (hotel), Highly Proficient, 03/01/22
- Call center customer service, Highly Proficient, 11/01/22
- Medical receptionist skills, Highly Proficient, 11/01/22
- Administrative assistant/receptionist, Highly Proficient, 11/01/22
- Work style: Reliability, Proficient, 11/01/22
- Bookkeeping, Proficient, 11/01/22
- Customer focus & orientation, Proficient, 11/01/22
Timeline
Accounts Payable/Administrative Assistant
Bay Floors and More, LLC
02.2023 - 12.2025
Assistant Front Desk Manager
Red Roof Inn
11.2020 - 12.2022
Veterinary Assistant/Kenel Manager
Cordele Animal Hospital
08.2017 - 02.2021
Administrative Assistant/Front Desk Manager
MAA ENTERPRIES, INC/Baymont Inn & Suites
02.2010 - 08.2017
Technical Degree - Technical Medical Administration
Albany Technical College
High school diploma - High School
Westwood Schools