Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robin Kendrick

Memphis ,TN

Summary

Dynamic and dependable professional with a strong background in customer service at Dollar General Distribution Center. Proven ability to resolve issues efficiently while maintaining a friendly demeanor. Skilled in inventory management and adept at multitasking, enhancing productivity and streamlining operations. Committed to continuous improvement and teamwork in fast-paced environments.

Overview

5
5
years of professional experience

Work History

FedEx

Package Handler, Fed Ex
02.2024 - 05.2025
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Call Center Representative

Dollar General Distribution Center
08.2023 - 03.2024
  • Managed inbound customer inquiries with efficiency and professionalism.
  • Utilized call center software to log call details and track customer interactions.
  • Resolved customer issues by identifying needs and providing accurate solutions.
  • Collaborated with team members to enhance service delivery and improve response times.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.

Inventory

Morgan Steele
05.2022 - 11.2023
  • Oversaw inventory management, maintaining optimal stock levels to prevent shortages or excess inventory carrying costs.
  • Oversaw inventory management, reducing waste and optimizing cost efficiency.
  • Conducted inventory analysis to determine optimal stock levels.
  • Verified computer inventory against physical inventory and resolved discrepancies.
  • Checked inventory levels and placed supply orders.
  • Maintained office supply inventory and ordered supplies.
  • Enhanced overall productivity, streamlining inventory management systems and procedures.
  • Implemented new inventory management system, significantly reducing waste.
  • Updated and maintained databases to track shipments and inventory.
  • Stocked inventory efficiently, enabling seamless transition between meal services.
  • Managed inventory to process orders for office supplies.

Nike

Packer
07.2020 - 03.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

THE Central High School
Memphis, TN
06.2020

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Decision-making
  • Verbal communication
  • Organization and time management
  • Problem resolution
  • Excellent communication
  • Critical thinking
  • Time management

Timeline

FedEx

Package Handler, Fed Ex
02.2024 - 05.2025

Call Center Representative

Dollar General Distribution Center
08.2023 - 03.2024

Inventory

Morgan Steele
05.2022 - 11.2023

Nike

Packer
07.2020 - 03.2022

THE Central High School

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