Robin Knox
Atlanta
Summary
Knowledgeable Accountant proficient in laws and procedures governing business operations, tax filings and regulatory compliance. Handles detail-oriented work in methodical and organized fashion. Leverages field expertise, resourcefulness and diligence to make positive impact on business operations.
Overview
16
16
years of professional experience
Work History
Payroll Accountant
Highway Diesel Roadside
11.2021 - Current
- Prepared working papers, reports and supporting documentation for audit findings.
- Reviewed accounts, resolved coding areas and tracked recurring expenses for accrual entry.
- Collected and reported monthly expense variances and explanations.
- Delivered human resources financial support by certifying and processing payroll, performing pay adjustments and promptly distributing checks.
Material Handler
Cummins
10.2019 - Current
- Transported inventory items to appropriate locations.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Fastened receipts, packing slips and bills of lading, to shipments leaving facility.
- Packed items into appropriate containers for shipment.
- Assembled and filled over 300 shipments per day.
Customer Service Associate
DIRECTV
02.2018 - 02.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Demonstrated items to customers and created customer awareness, interest and sales
- Evaluated account and service histories to identify trends, using data to mitigate future issues
Material Handler
Amazon
10.2014 - 02.2018
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Unloaded pallets and deliveries and organized products in warehouse.
- Regularly reviewed invoices and double-checked orders.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
Housekeeper Inspector
Hilton Worldwide Hotels
07.2010 - 10.2014
- Communicated repair needs to maintenance staff.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Evaluated employee performance and developed improvement plans.
Extractor
Bank Of America
01.2007 - 07.2010
- Performed deposit processing functions and reconciled out-of-balance conditions.
- Met established deposit processing productivity standards.
- Handled various accounting transactions.
- Reviewed, researched and corrected problems and discrepancies.
Education
BBA - Accounting
American InterContinental University
Schaumburg, IL03.2024
Associate of Arts - Accounting
American InterContinental University
Schaumburg, IL03.2023
Word Processing
Atlanta Job Corps Center
Atlanta, GA12.2006
Skills
- Critical Thinking
- Budgeting Assistance
- Customer Service
- Accounts Payable and Accounts Receivable
- Upbeat and Positive Personality
- Financial Statements
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Accounts Payable and Receivable
- Correcting Discrepancies
- Payroll Operations
- Intuit QuickBooks
- Accounting and Bookkeeping
Timeline
Payroll Accountant
Highway Diesel Roadside
11.2021 - Current
Material Handler
Cummins
10.2019 - Current
Customer Service Associate
DIRECTV
02.2018 - 02.2019
Material Handler
Amazon
10.2014 - 02.2018
Housekeeper Inspector
Hilton Worldwide Hotels
07.2010 - 10.2014
Extractor
Bank Of America
01.2007 - 07.2010
BBA - Accounting
American InterContinental University
Associate of Arts - Accounting
American InterContinental University
Word Processing
Atlanta Job Corps Center
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