Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robin Layfield

Pitts,GA

Summary

Certified Medical Assistant with 7 years of experience and has extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. A detail-oriented CMA with strong organizational skills. Expertly assist with office operations and physician support by gathering patient information.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

DMC - Abbeville Primary Care
03.2022 - 09.2023
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures, and care plan instructions.
  • Prepared and administered medications to alleviate patient symptoms.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Verified patient insurance coverage and collected required co-payments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved customer problems and complaints.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Supported office staff and operational requirements with administrative tasks.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared and processed patient referrals and transfer requests.
  • Received and routed laboratory results to correct clinical staff members.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Paper Nurse/Medical Assistant

Taylor Regional Hospital
05.2019 - 03.2020
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Protected confidentiality of information related to patient care activities and EMS operations.
  • Collected blood, tissue, and other laboratory specimens and prepared for lab testing.

Traveling Medical Assistant/Receptionist

N.T. Cardiovascular Center
03.2018 - 04.2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Taught patients about medications, procedures, and care plan instructions.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.
  • Oriented and trained new staff on proper procedures and policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Maintained current and accurate medical records for patients.
  • Completed patient referrals to other medical specialists.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Prepared and processed patient referrals and transfer requests.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Registered and verified patient records before triage with most up-to-date information.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Processed medical insurance claims and payments.

Medical Assistant

Pediatric Urgent Care
03.2017 - 05.2018
  • Administered medications and treatments to pediatric patients to manage symptoms and promote healing.
  • Helped young patients feel comfortable with procedures and immunizations.
  • Monitored pediatric patient conditions to identify changes and respond promptly.
  • Documented pediatric patient care to maintain accurate and complete medical records.
  • Administered immunizations and other preventative care measures to promote health and prevent disease.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Evaluated patient histories, complaints, and current symptoms.
  • Educated family members and caregivers on patient care instructions.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Monitored patient reactions after administering medications and IV therapies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Measured patient pulse oximetry.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Prepared lab specimens for diagnostic evaluation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Collected pertinent data and calculations to aid physician in interpreting results.

Education

Associates Degree - Medical Assistant

South Georgia Technical College
Cordele, GA
05.2017

High School Diploma -

Wilcox County High School
Rochelle
05.2012

Skills

  • Electronic Health Records
  • Inventory and Supply Management
  • HIPAA Compliance
  • Specimens Collection and Processing
  • Patient Scheduling
  • Vital Sign Monitoring
  • Patient Documentation
  • Patient-Focused Care
  • Phlebotomy
  • Compassionate
  • Examination Preparation
  • Medical Terminology

Certification

Certified Clinical Medical Assistant (CCMA)

Timeline

Certified Medical Assistant

DMC - Abbeville Primary Care
03.2022 - 09.2023

Paper Nurse/Medical Assistant

Taylor Regional Hospital
05.2019 - 03.2020

Traveling Medical Assistant/Receptionist

N.T. Cardiovascular Center
03.2018 - 04.2019

Medical Assistant

Pediatric Urgent Care
03.2017 - 05.2018

Associates Degree - Medical Assistant

South Georgia Technical College

High School Diploma -

Wilcox County High School

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