Robin L. Drinkwine
Tilton,USA
Summary
Administrative professional offering extensive office support including, but not limited to, proficiency in Microsoft Office programs, problem solving, fast thinking and the ability to save you time. I readily adapt to change, work independently and exceed expectation, while able to juggle multiple priorities and meet tight deadlines without compromising quality.
Experienced with analyzing market trends and user needs to inform product strategy. Utilizes agile methodologies to streamline development processes and enhance product delivery. Knowledge of effective cross-functional team collaboration to achieve product goals.
Overview
20
20
years of professional experience
Work History
Associate Product Manager
Watts Water Technologies
10.2023 - Current
- Support / lead teams in new product launches using Stage Gate Process Manage projects with Engineering and Product Development ensuring product launch is on time and on budget.
- Updating databases, collecting requests for product requirements, and creating foundations for business cases. Develop dashboards for Product Team to manage analytics, providing “deep dives” into data, becoming the “PowerBi Expert”.
- Educate manufacturer reps on product and applications.
- Create product documentation and sales collateral for sales and technical presentations.
- Travel required for learning and understanding the Voice of the Customer (VOC).
- Develop relationships with all manufacturer’s representatives and specialized distributors in the region.
- Communicate company messaging to representatives, engineers, distributors, and contractors.
- Attend tradeshows and industry events
- Analyzed user behavior data to identify patterns that informed future feature developments or enhancements.
Donor Database Manager
Tilton School
06.2022 - 10.2023
- Learned an entire new database
- Process all donations through our database (Raiser Edge/NXT)
- Research constituent’s donation affordability with wealth screenings
- Create queries and exports for any data that is needed from the database
- If further excel manipulation was required, I ensured that was completed
- Created standards for data entered in the database to make queries more accurate
- Scrubbed old data to meet new standards
Executive Administrative Assistant/Engineering Assistant
Watts Water Technologies
08.2005 - 07.2022
- Support Vice President/Director of Operations, Manufacturing Manager, Quality Manager, Five Supervisors, and Engineering Department
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Prepare materials for weekly and monthly reporting to our corporate office
- Financial performance, Human Resource Statistics, Data entry, manipulation and reporting
- Data entered into our (MRP) QAD system exported to Excel pareto the results
- Support for onsite events/Event planning
- Kaizen events, retirement parties, facility 50th anniversary party
- Assist in ISO documentation
- Conforming to formatting standard, logging and filing
- Travel
- Booked 80% of the travel for the facility domestic and international
- Employee Communications
- Maintaining information monitors and published monthly newsletter.
- Community Relations
- Working with local organizations to improve the welfare and moral of our workforce
- Create new procedures to improve processes
- Streamline old procedures to save time
- Bill of Material Entry, correction, and creation
- Telesis Pin Stamping Programming
- Minisoft and QuickLabel support/template creation/printer maintenance
Education
Master of Science - Human Resources
Rivier College
Nashua, NH07.2001
Computer Technician Certificate -
Hesser College
Manchester, NH08.2000
Master of Business Administration - Marketing
Rivier College
Nashua, NH05.1998
Bachelor of Science - Management
Keene State College
Keene, NH05.1996
Skills
- MS Word
- MS Excel
- Event Planning
- Budget Analysis
- MS Power Point
- Process Improvement
- MS Outlook
- MS Access
- Database Administration
- Executive Support
- MS Visio
- MS Publisher
Timeline
Associate Product Manager
Watts Water Technologies
10.2023 - Current
Donor Database Manager
Tilton School
06.2022 - 10.2023
Executive Administrative Assistant/Engineering Assistant
Watts Water Technologies
08.2005 - 07.2022
Master of Science - Human Resources
Rivier College
Computer Technician Certificate -
Hesser College
Master of Business Administration - Marketing
Rivier College
Bachelor of Science - Management
Keene State College
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