Robin Lee
Cleveland,OH
Summary
I have no felonies or warrants. My job is to help people in a timely fashion and keep the customers coming back. My background is love to help others and providing for my family.
Overview
1
1
year of professional experience
Work History
Cashier
Steve
02.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
None - None
John Hay
Cleveland, OH06.2003
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Cash Register Operation
- Written and verbal communication
- Order Taking
- Professionalism and Courtesy
- Organizational abilities
- Customer Relations
- Refunds and exchanges
- Merchandise Restocking
- Issue Resolution
- Product Knowledge
- Conflict Resolution
- Purchase assistance
- Liquor regulations and compliance
- Active Listening
- Team Collaboration
- Team Leadership
- Work Task Prioritization
- Training and mentoring
Timeline
Cashier
Steve
02.2023 - 03.2024
None - None
John Hay
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