Robin Lemons

• Managed daily operations, ensuring efficient workflow and adherence to safety protocols.
• Implemented inventory management systems to optimize stock levels and reduce waste.
• Trained staff on operational procedures and safety measures to enhance team performance.
• Streamlined customer service processes to improve response times and satisfaction rates.
• clean, organize, pack,remodel ,declutter homes,offices,etc
• setting n scheduling appts
• buy materials
• keeping books

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Strengthened communication skills through regular interactions with others.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Worked flexible hours across night, weekend, and holiday shifts.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Excellent communication skills, both verbal and written.

• Developed and implemented operational strategies to enhance business efficiency.
• Managed vendor relationships to ensure timely delivery of products and services.
• Oversaw day-to-day operations, optimizing workflows to improve productivity.
• Trained and mentored staff, fostering a culture of continuous improvement.
• Established customer service protocols, enhancing client satisfaction and loyalty.
• Designed marketing campaigns that increased brand visibility and customer engagement.
• Managed day-to-day business operations.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
• Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Trained and guided team members to maintain high productivity and performance metrics.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Operated machinery to ensure smooth production flow and adherence to safety protocols.
• Conducted routine maintenance checks on equipment to minimize downtime.
• Provided on-the-job training to newly hired workers and team members.
• Conducted preventative maintenance on equipment to reduce repair costs.

• Assisted customers with product selection and inquiries, enhancing overall shopping experience.
• Maintained organized merchandise displays to optimize product visibility and accessibility.
• Processed transactions accurately using point-of-sale systems, ensuring a smooth checkout process.
• Collaborated with team members to meet sales goals and improve store performance.
• Built relationships with customers to encourage repeat business.
• Prepared merchandise for sales floor by pricing or tagging.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

• Provided exceptional customer service to enhance guest satisfaction and dining experience.
• Managed accurate order entry and timely delivery of food and beverages.
• Collaborated with kitchen staff to ensure efficient workflow during peak hours.
• Maintained cleanliness and organization of dining area to meet health standards.
• Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
• Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
• Established rapport with regular customers through personalized service and genuine interest in their dining experiences.
• Provided support during catering events by setting up stations, serving food promptly, engaging with attendees professionally.
• Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
• Served food and beverages promptly with focused attention to customer needs.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

-set up displays

-greeted customers

-assisted in finding the perfect items for their needs

-kept store clean and fresh

-took in products and sorted for doing displays and sale bins

-inventory

-handled upset or unhappy customers

-maintained up to date knowledge of products and incoming products to keep customers coming back

-made each new customer a friend so there was a personal connection

-priced items

-took money and worked register

• Organized and maintained office files, ensuring easy access to important documents.
• Responded to incoming communications, directing inquiries to appropriate personnel.
• Assisted in preparing meeting agendas and materials for efficient discussions.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Scheduled appointments and conducted follow-up calls to clients.
• Entered data into system and updated customer contacts with information to keep records current.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
• Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed filing system, entered data and completed other clerical tasks.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Volunteered to help with special projects of varying degrees of complexity.