Robin L. Hook
Cape Coral
Summary
To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship in the field of healthcare and to obtain position that will enable me to use my strong organizational skills, educational background and ability to work well with others.
Overview
29
29
years of professional experience
Work History
Certified Professional Coder
Gardner Orthopedics
01.2024 - 06.2025
- Analyzed medical documentation to ensure accurate coding and compliance with industry standards.
- Developed training materials for ongoing education in coding updates and best practices within the organization.
- Reduced claim denials by attentively reviewing medical records and addressing discrepancies prior to submission.
Coder and Biller
Cape Coral Anesthesia Services
04.2020 - 08.2023
- Coded and billed Anesthesia along with Accounts Receivable.
Certified Professional Coder
Cape Coral Surgery Center
08.2010 - 08.2023
- Billing, Accounts Receivable, Implant logs and IPG, Workers Compensation State disputes, Managed Waystar Clearinghouse, PIP and Workers Compensation adjustments, Letters of Protections and communication with Attorney Offices, Chart auditing, Prepared refunds and Assisted in Month End closings along with multiple other tasks to assists in daily activities.
Certified Professional Coder
Lee Island Coast Surgery Center
09.2012 - 03.2021
- Certified Professional Coder and Accounts Receivable.
Coder
Anesthesia and Pain Consultants
03.2020 - 06.2020
- Coded Anesthesia to fill in for their coder when on vacation and also worked there during decreased hours from Cape Coral Surgery Center due to Covid and the restrictions of outpatient surgeries.
Accounts Manager
Physician Support Services
01.2011 - 06.2011
- Billing for 3 Physician offices, ICD 9 and CPT coding, Accounts Receivable aging, Post payments, Charge entry, Customer service, Prepare refunds, Insurance filings along with Appeals and Correspondence.
Accounts Manager
Physician Support Services
01.2011 - 06.2011
- Billing for 3 Physician offices, ICD 9 and CPT coding, Accounts Receivable aging, Post payments, Charge entry, Customer service, Prepare refunds, Insurance filings along with Appeals and Correspondence.
Accounts Receivable Specialist
21st Century Oncology
05.2008 - 01.2009
- Responsible for 4 Las Vegas Offices, Accounts Receivable, Insurance Correspondence, Posted adjustments and payments and Prepared refunds.
Accounts Receivable Specialist
21st Century Oncology
05.2008 - 01.2009
- Responsible for 4 Las Vegas Offices, Accounts Receivable, Insurance Correspondence, Posted adjustments and payments and Prepared refunds.
Accounts Receivable Specialist
Cool Aid Air Conditioning of SW Florida
02.2003 - 11.2007
- Quickbooks, Accounts Receivable, Financial reports, Data entry, Job costing, Purchase orders, Legal filings, Internal audits, Payroll, Customer service, Permits and Employee training.
Accounts Receivable Specialist
Cool Aid Air Conditioning of SW Florida
02.2003 - 11.2007
- Quickbooks, Accounts Receivable, Financial reports, Data entry, Job costing, Purchase orders, Legal filings, Internal audits, Payroll, Customer service, Permits and Employee training.
Billing Specialist
Cook’s Professional Services
05.1996 - 05.2003
- Contracted Fawcett Memorial Emergency Physicians billing, ICD 9 and CPT coding, Data entry, Insurance billing, Correspondence, Accounts Receivable, Post payments, Probate and Proof of claim filings, Customer service, Employee training and Assisted with Insurance contracts and Credentialing.
Billing Specialist
Cook’s Professional Services
05.1996 - 05.2003
- Contracted Fawcett Memorial Emergency Physicians billing, ICD 9 and CPT coding, Data entry, Insurance billing, Correspondence, Accounts Receivable, Post payments, Probate and Proof of claim filings, Customer service, Employee training and Assisted with Insurance contracts and Credentialing.
Education
Associates in Science - Allied Health
05.2010
Skills
- Orthopedics
- Urology
- Pain Management
- Podiatry
- GI Colorectal
- Anesthesia
- Medical terminology
- Medical ethics
- Verbal communication
- Written communication
- Productivity
- Organizational skills
- Management skills
- Team player
- Goal oriented
- Detail oriented
- Reliable
- Multi-tasking
- ICD-10 proficiency
- HIPAA compliance awareness
- Claims processing efficiency
- Team collaboration
- Electronic health records navigation
- Medical coding expertise
- Surgical coding experience
- CPT coding
- Payment posting
- Ambulatory surgery center coding
- Anesthesia coding expertise
- Charge entry
- Medical billing procedures
- Data entry
- Insurance verification
- Medical claims coding
- Workflow management
- Continuing education
- Data verification
- Medical billing
- Medical billing processing
- Customer service
Timeline
Certified Professional Coder
Gardner Orthopedics
01.2024 - 06.2025
Coder and Biller
Cape Coral Anesthesia Services
04.2020 - 08.2023
Coder
Anesthesia and Pain Consultants
03.2020 - 06.2020
Certified Professional Coder
Lee Island Coast Surgery Center
09.2012 - 03.2021
Accounts Manager
Physician Support Services
01.2011 - 06.2011
Accounts Manager
Physician Support Services
01.2011 - 06.2011
Certified Professional Coder
Cape Coral Surgery Center
08.2010 - 08.2023
Accounts Receivable Specialist
21st Century Oncology
05.2008 - 01.2009
Accounts Receivable Specialist
21st Century Oncology
05.2008 - 01.2009
Accounts Receivable Specialist
Cool Aid Air Conditioning of SW Florida
02.2003 - 11.2007
Accounts Receivable Specialist
Cool Aid Air Conditioning of SW Florida
02.2003 - 11.2007
Billing Specialist
Cook’s Professional Services
05.1996 - 05.2003
Billing Specialist
Cook’s Professional Services
05.1996 - 05.2003