Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robin Lisa Brown

East Orange,NJ

Summary

Experienced accounting professional with a strong track record in enhancing financial operations, optimizing revenue streams and mentoring. Demonstrated ability to improve billing accuracy and streamline processes, leading to increased efficiency and profitability. Recognized for exceptional collaboration with team members and adaptability to changing business needs. Possesses key skills in financial analysis and process improvement, enabling data-driven decision-making and continuous improvement.

Overview

28
28
years of professional experience

Work History

Senior Client Revenue Specialist

Hughes Hubbard & Reed, LLP NY
05.2024 - Current
  • Responsible for managing the set-up of onboarding new clients, matters, probono, prospective clients, non-billable and client and business development adding negotiated rates, discount, fee caps, flat fees, client information, eBilling set-up and client billing arrangements in compliance with firm policy and procedures;
  • Responsible for entering and applying cash receipts; resolve payment issues; correspond with CFO, finance director, billing director, collection director, billing attorney to forecast AR collection; ensure all firm compliance requirements are meant, resolve ebilling disputes and provide training to avoid future rejections;
  • Responsible for interviewing prospective new hires, mentoring, training, supervising and delegating task to junior client pricing team.
  • Maintain accurate department training materials, firm rates, client billing guidelines and arrangements, personal confidential contact information, and billing status tracking; generate missing timekeeper reports and maintain client and matter master files.
  • Participated in cross-functional projects aimed at enhancing operational efficiency across departments.
  • Increased revenue by streamlining billing processes and implementing effective collection strategies.
  • Responsible for PWC audits and BRASS surveys; audit all ebilling platforms; test new finance applications;


Regional Sr Billing & Accounts Receivable Analyst

Becker & Poliakoff, P.A., NY/NJ
08.2023 - 05.2024
  • Supervised and delegated workflow for the billing and accounts receivable department.
  • Prepared and processed modifications and adjustments for 2100 monthly, transactional and flat-fee invoices using the Aderant billing system in a timely manner, maintained accurate billing rates, client billing guidelines, fee arrangements, client email addresses, and billing status tracking.
  • Entered trust payments, cash receipts and applied payments to outstanding AR, reconciled cash receipts.
  • Responsible for interviewing and selecting staff, new hire training, mentoring, handled departmental HR administrative needs.


Senior Billing Coordinator

Bryan Cave Leighton Paisner
08.2019 - 07.2023
  • Generated, sorted, and disseminated billing pre-bills to billing partners and attorneys.
  • Prepared, process modifications/adjustments for monthly, transactional and flat-fee invoices using the Elite Enterprise/Elite 3E billing system in a timely manner.
  • Maintained office administrative budgets, recorded and reconciled trust and office petty cash.
  • Applied unallocated cash and trust funds to client invoices.
  • Facilitated new hire orientation for partners, lawyers and staff.
  • Handled special projects and assignments as requested.
  • Collaborated with cross-functional teams to implement process improvements for better invoice management and tracking.
  • Served as a key resource for internal and external stakeholders regarding billing policies, providing expert guidance on relevant topics.
  • Maintained up-to-date knowledge of industry regulations and standards, ensuring compliance in all billing activities.

Senior Billing Coordinator (Aderant)

McDermott Will & Emery
01.2018 - 08.2019
  • Generated, sorted, and disseminated billing pre-bills to billing partners and attorneys. Prepared, processed modifications/adjustments for monthly, transactional and flat-fee invoices using the Aderant billing system in a timely manner.
  • Applied unallocated and trust to client invoices.
  • Handled special projects and assignments as requested.

Senior Billing Coordinator

FROSS ZELNICK LEHRMAN & ZISSU, PC
05.2016 - 12.2017
  • Generated, sorted, and disseminated billing pre-bills to billing partners and attorneys using Elite Enterprise.
  • Prepared, processed modifications/adjustments for monthly, transactional and flat-fee invoices using the Aderant billing system in a timely manner;
  • Applied unallocated and trust to client invoices;
  • Handled special projects and assignments as requested;
  • Reduced billing errors by conducting thorough audits of invoices before submission to clients.
  • Improved cash flow by proactively identifying slow-paying accounts and implementing strategic collections efforts.

Accounting Manager

DICKSTEIN SHAPIRO, LLC
03.2008 - 04.2016
  • Managed the billing and finance department workflow and all administrative tasks for the NY, Stanford CT and LA offices. Created and partnered with upper management department heads creating finance professional developmental mentorship program.
  • Streamlined month-end closing procedures resulting in reduced processing time without compromising accuracy or completeness of the reports generated.
  • Developed and implemented various procedures to improve accounting process.
  • Led a team of accounting professionals in achieving department goals while fostering a positive work environment.
  • Coordinated efforts between the accounting team and other departments to ensure accuracy in interdepartmental transactions recording and proper cost allocation.
  • Boosted financial team's efficiency, reorganizing department's structure to better align with company goals.

Senior Billing Coordinator

KRAMER LEVIN LLP
06.2006 - 03.2008
  • Trained junior staff members on best practices for billing, ensuring a consistently high level of expertise across the team.
  • Reduced billing errors by conducting thorough audits of invoices before submission to clients.
  • Provided excellent customer service while addressing client inquiries regarding account balances or invoice details.
  • Generated, distributed,edit monthly prebills using Elite Enterprise.
  • Submitted invoices via eBilling platforms.
  • Conducted regular reviews of billing processes and procedures, recommending updates as necessary to maintain, compliance with evolving regulations or industry best practices.
  • Enhanced client satisfaction by promptly addressing and resolving billing disputes and discrepancies.

Lead Billing Coordinator/Trust Client Account Manager

DORSEY & WHITNEY LLP
06.1999 - 06.2006
  • Supervised 4 billing assistants.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Generated,distributed and edited monthly proformas in Elite Enterprise.
  • Streamlined internal processes to improve efficiency and enhance client experiences.
  • Boosted client satisfaction by addressing concerns, providing solutions, and maintaining strong relationships.

Accounts Receivable Coordinator/Billing Coordinator

SIMPSON THACHER & BARTLETT LLP
07.1997 - 06.1999
  • Collected over $10 million dollars the first 9 months.
  • Expedited payment collection with timely submission of invoices and proactive communication with clients.
  • Strengthened relationships with key clients by providing exceptional service in addressing inquiries regarding account balances or payment issues.
  • Streamlined accounts receivable processes by implementing efficient tracking and reporting systems.
  • Generated, distributed and edit client prebill via Elite Enterprise.
  • Facilitated timely account updates by promptly processing adjustments for credits, discounts, and write-offs.

Education

Associates Degree - Paralegal Studies

Interboro Institute
01.1997

Skills

  • Over 20 years of legal billing and finance accounting experience
  • A seasoned professional with a proven track record of leading teams, creating mentorship and professional development programs, providing comprehensive training to new hires and staff, staff performance evaluations, and consistently delivering high-quality work with meticulous attention to detail, all while aligning efforts with the company's strategic objectives
  • Proficient in Elite Enterprise, Aderant, LMS, 3E, e-Billing Platforms
  • E-billing-Hub, Billblast, Paperless-Billing, Prebill-Manager, MS Word, Excel, Outlook

Timeline

Senior Client Revenue Specialist

Hughes Hubbard & Reed, LLP NY
05.2024 - Current

Regional Sr Billing & Accounts Receivable Analyst

Becker & Poliakoff, P.A., NY/NJ
08.2023 - 05.2024

Senior Billing Coordinator

Bryan Cave Leighton Paisner
08.2019 - 07.2023

Senior Billing Coordinator (Aderant)

McDermott Will & Emery
01.2018 - 08.2019

Senior Billing Coordinator

FROSS ZELNICK LEHRMAN & ZISSU, PC
05.2016 - 12.2017

Accounting Manager

DICKSTEIN SHAPIRO, LLC
03.2008 - 04.2016

Senior Billing Coordinator

KRAMER LEVIN LLP
06.2006 - 03.2008

Lead Billing Coordinator/Trust Client Account Manager

DORSEY & WHITNEY LLP
06.1999 - 06.2006

Accounts Receivable Coordinator/Billing Coordinator

SIMPSON THACHER & BARTLETT LLP
07.1997 - 06.1999

Associates Degree - Paralegal Studies

Interboro Institute

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Robin Lisa Brown