Summary
Work History
Overview
Education
Work Preference
Skills
Timeline
Generic

Robin Littlejohn

Washington,DC

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Work History

Food Preparation Worker

Guest Services
Suitland, MD
08.2021 - 05.2024
  • Sliced cooked meats for sandwiches and salads as well as carved roasts at carving stations in the kitchen.
  • Ensured that all health regulations regarding food handling were followed during preparation process.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Monitored food temperatures to ensure safety and quality standards were met.
  • Packaged and stored food products appropriately for proper handling and preservation.
  • Disposed of leftover food following health code guidelines.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Ensured compliance with portion sizes, quality standards, and kitchen rules.
  • Cut, sliced, and diced vegetables and fruits for meal prep.
  • Maintained cleanliness and organization of kitchen equipment and utensils.
  • Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.

Diatary Aide

Healthcare Services Group
Bowie, MD
01.2019 - 07.2021
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Adjusted food preparation methods in accordance with customer requests.
  • Greeted customers and answered inquiries regarding menu items and specials.

File Organizer

GARNER & Associates, LLC
Washington, DC
03.2014 - 07.2019
  • Maintained physical and computer-based filing systems.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Examined, categorized, and sorted incoming documents.

Clerk Processor

ATR International Staffing/Kaiser Permante
Largo, MD
02.2013 - 02.2014
  • Provided quality clerical support through data entry, document management, email correspondence.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Maintained confidentiality of patient finances, records, and health statuses.
  • Checked documentation for accuracy and validity on updated systems.
  • Verified client information by analyzing existing evidence on file.

Document Control Clerk

Sparks Staffing
Alexandria, VA
07.2011 - 11.2012
  • Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
  • Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
  • Converted documents from one application to another.
  • Assisted with document troubleshooting and recovery of corrupt documents and files.

Document Scanner

Aerotek Staffing/AAMC(Amer. Associ. Med. Colleges
Arlington, VA
05.2010 - 10.2010
  • Inputted settings onto scanner computer screen by manipulating mouse or typing from keyboard.
  • Checked output images for proper sizing, resolution, and proportion requirements to meet quality standards.
  • Followed security and privacy policies, standards and guidelines to protect informational assets of company and customers.
  • Analyzed documents to produce appropriate shades and best resolution in scanned reproductions.
  • Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
  • Monitored due dates and deadlines and worked to submit all documents on time or early.
  • Carefully reviewed all documents and reports for completeness and accuracy.

Document Scanner

DJA/Contractor for Patient and Trademark
Arlington, VA
11.1995 - 08.2009
  • Scanned, filed and transmitted various documents and adhered to digital filing procedures.
  • Inputted settings onto scanner computer screen by manipulating mouse or typing from keyboard.
  • Scanned and securely shipped hard copy reproduction to clients and stored soft copy on secure server for future retrieval.
  • Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
  • Analyzed documents to produce appropriate shades and best resolution in scanned reproductions.
  • Monitored due dates and deadlines and worked to submit all documents on time or early.
  • Provided support for document controls and worked with contract documents.
  • Checked output images for proper sizing, resolution, and proportion requirements to meet quality standards.

Overview

29
29
years of professional experience

Education

High School Diploma -

Theodore Rosevelt, HS
Washington, DC
06-1977

Work Preference

Work Type

Part Time

Work Location

On-Site

Important To Me

Flexible work hoursWork from home option4-day work weekCareer advancementWork-life balanceCompany Culture

Skills

  • Equipment operation
  • Vegetable preparation
  • Recipe preparation
  • Food service support
  • Customer service
  • Quality assurance
  • Workflow management
  • Multitasking Abilities
  • Document control
  • Electronic filing
  • File management
  • Data logging
  • Teamwork and collaboration
  • Document retrieval

Timeline

Food Preparation Worker

Guest Services
08.2021 - 05.2024

Diatary Aide

Healthcare Services Group
01.2019 - 07.2021

File Organizer

GARNER & Associates, LLC
03.2014 - 07.2019

Clerk Processor

ATR International Staffing/Kaiser Permante
02.2013 - 02.2014

Document Control Clerk

Sparks Staffing
07.2011 - 11.2012

Document Scanner

Aerotek Staffing/AAMC(Amer. Associ. Med. Colleges
05.2010 - 10.2010

Document Scanner

DJA/Contractor for Patient and Trademark
11.1995 - 08.2009

High School Diploma -

Theodore Rosevelt, HS
Robin Littlejohn