Robin Littleton

• Manage daily operations of a busy BBQ restaurant and catering service.
• Manage daily operations of the business, including staff, sales, inventory, and accounting.
• Supervise staff to ensure food quality and safety standards.
• Coordinated catering events, managing logistics and customer communication.
• Establish long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
• Resolve customer complaints promptly and professionally in order to maintain a positive reputation for the business.
• Maintain equipment and facilities, ensuring compliance with health regulations.
• Monitor financial performance of the business on a weekly basis to ensure fiscal responsibility.

Provided administrative support to Albany/Bainbridge Distribution

• Time Keeping for Line and Engineering
• IExpense
• Arcos
• SERP Coordinator/Support
• Ensured Office Compliance
• Front door point of contact for customers
• Meeting Coordinating-including scheduling, catering and set up
• Maintained confidential Customer and Employee records
• Managed office that included Engineering, Distribution Line Crews, and various other departments
• Used experience in previous positions in Customer Service and Region Management to assist co-workers and customers in daily operations