Robin Lynch
North Fort Myers,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Athens Arcade
08.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, Payroll
- Purchased all supplies, both office and food items
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Created employee schedules to align coverage with forecasted demands.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Fixed, and maintained computer system and slot machines
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Head Pastry Chef
Scrumptious Gourmet Desserts
02.2018 - 07.2022
- Compiled working specifications and food cost estimates for new products to broaden pastry offerings.
- Monitored baking ingredient stocks and replenished items to maintain sufficient quantities for pastry production.
- Maintained pastry-making equipment in good working order and replaced machinery when required to meet quality standards.
- Operated clean pastry cooking station and complied with applicable health and safety standards.
- Trained and mentored team of apprentice bakers to maintain product quality and restaurant reputation.
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Personalized creations for holidays, weddings, graduations, and personal events.
- Managed in-store, pick-up orders and catering needs.
- Collaborated with vendors and suppliers to obtain quality recipe ingredients while adhering to company budgets.
- Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
- Oversaw purchasing, storage, and use of kitchen supplies.
Head Chef DCT Catering
Self-employeed
03.2007 - 07.2022
- Created recipes and prepared advanced dishes.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Placed orders to restock items before supplies ran out.
- Hired, managed, and trained kitchen staff.
- Arranged for kitchen equipment maintenance and repair when needed.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Maintained well-organized mise en place to keep work consistent.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Interacted with guests to obtain feedback on product quality and service levels.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Cooked memorable dishes that brought new customers into establishment.
- Obtained fresh, local ingredients to lower grocery costs.
- Collaborated with vendors and suppliers to obtain quality recipe ingredients while adhering to company budgets.
Education
Bachelor of Science - CHemistry
University of Maryland - College Park
College Park, MD05.1989
High School Diploma -
G W Hewlett High School
Hewlett, NY06.1984
Skills
- Directing Team Members
- Shrink Minimization
- Avid Pro Tools
- Accounts Payable and Accounts Receivable
- Orientating and Training
- Money Handling
- Sales and Marketing
- Training
- Staff Training
- Overseeing Employees
- Shift Coverage
Timeline
Assistant Manager
Athens Arcade
08.2022 - Current
Head Pastry Chef
Scrumptious Gourmet Desserts
02.2018 - 07.2022
Head Chef DCT Catering
Self-employeed
03.2007 - 07.2022
Bachelor of Science - CHemistry
University of Maryland - College Park
High School Diploma -
G W Hewlett High School