Summary
Overview
Work History
Skills
References
Timeline
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Robin Mansanarez

Idaho Falls,ID

Summary

Accounting Manager with a proven track record at ABA Therapy Billing and Insurance Services, enhancing financial processes and customer satisfaction. Knowledgeable in QuickBooks Online and adept at interpersonal relations. Reliable bookkeeper familiar with generally accepted accounting procedures, project management and financial statement review. Well-developed communication, relationship building and multitasking abilities.

Overview

16
16
years of professional experience

Work History

Accounting Manager

ABA Therapy Billing and Insurance Services
03.2018 - 10.2023
  • Managed collection efforts and reconciliations.
  • Managed invoicing and payment processing operations in QuickBooks.
  • Maintained detailed customer information using Excel Spreadsheets.
  • Managed banking reconciliations and monthly balance sheet statements.
  • Managed relationships with accounts payable staff, ensuring timely payments and accurate recording of expenses.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Generated monthly and quarterly financial statements for executive review.
  • Coordinated efforts between the accounting team and other departments to ensure accuracy in interdepartmental transactions recording and proper cost allocation.
  • Monitored budget allocation and expenditures to enforce compliance with company policies.
  • Created and maintained financial databases for data entry, tracking and reporting.
  • Utilized QuickBooks software to prepare consolidated financial statements.
  • Supported financial director with special projects and additional job duties.

Customer Service/Billing Clerk

Rocky Mountain Diabetes Center
04.2016 - 03.2018
  • Executed billing tasks and recorded information in company databases.
  • Verified accuracy of billing data and corrected discrepancies.
  • Improved accounts receivables through Excel to better track daily income.
  • Interacted with customers to resolve billing disputes and respond to inquiries.
  • Monitored outstanding invoices and performed collections duties.
  • Maintained confidentiality of sensitive customer information by adhering to strict privacy guidelines, upholding the company''s reputation for professionalism in handling personal data.
  • Developed strong relationships with clients by providing exceptional customer service during phone calls or email communications regarding billing matters.

Accounting Manager/Customer Service Manager

Tom Mansanarez Studio
08.2007 - 09.2011
  • Managed journal entries, collection efforts and reconciliations.
  • Managed banking reconciliations and monthly balance sheet statements.
  • Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
  • Spoke on the phone with customers to ensure customer satisfaction.
  • Order and maintain office supplies.


Skills

  • Intuit QuickBooks Online
  • Bookkeeping
  • Financial Reporting
  • Account Reconciliation
  • Invoicing
  • Payment Collection
  • Customer Service
  • Accounts receivable management
  • Interpersonal Relations
  • Meticulous attention to detail

References

Michele Silcox-Beal was my direct supervisor at ABA Therapy Billing and Insurance Services. Michele was the CEO and owner until she merged her company with ReThink Behavioral Health in 2023. She can be reached at 1-864-376-9203

Timeline

Accounting Manager

ABA Therapy Billing and Insurance Services
03.2018 - 10.2023

Customer Service/Billing Clerk

Rocky Mountain Diabetes Center
04.2016 - 03.2018

Accounting Manager/Customer Service Manager

Tom Mansanarez Studio
08.2007 - 09.2011
Robin Mansanarez