Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robin A. Maxwell

Washington,NJ

Summary

Responsible Executive Team Leader with eye for detail and more than 2 years of experience. Effective individual with proven history of solutions-oriented problem-solving. Versatile Executive offering -2 year track record of overseeing and managing store operations to meet business objectives. Strong knowledge of budget administration, business development and key decision making. Disciplined and forward-thinking manager with excellent communication and team-building skills. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Reliable and upbeat leader successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Along with my Target career of 15+ years and having a combine of 25+ years with leadership responsibilities.

Overview

16
16
years of professional experience

Work History

Executive Team Leader Food & General Merchandise

Target
02.2022 - Current
  • Built relationships with team members to encourage willingness to address concerns and issues.
  • Recruited and hired talented individuals bringing depth and experience to organization.
  • Mentored employees to help improve skills and enable team members to become peak performers on job.
  • Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
  • Conducted regular meetings with team to discuss issues, concerns and updates.
  • Identified trends and assessed opportunities to improve processes and execution.
  • Interviewed, recruited and trained new onboarding candidates.
  • Assisted in employee appraisals, promotions and terminations based on performance reviews.
  • Spearheaded overhaul of company best practices to increase staff retention rates.
  • Reviewed employee concerns and new opportunities to drive business strategies.
  • Oversaw food preparation and monitored safety protocols.
  • Motivated staff to perform at peak efficiency and quality

Food & Beverage Team Leader

Target
06.2020 - 02.2022
  • Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
  • Responded to customer complaints, addressing concerns, and distress with amicable interactions.
  • Oversaw proper disposal of unused and tainted beverage stock, adhering to related health and safety guidelines.
  • Resolved customer complaints involving food or beverage quality and service.
  • Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
  • Upheld food safety freshness and safety with team and mentor if needed.

Food & Beverage Team Leader

Target
06.2008 - 05.2010
  • Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
  • Responded to customer complaints, addressing concerns, and distress with amicable interactions.
  • Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
  • Oversaw proper disposal of unused and tainted beverage stock, adhering to related health and safety guidelines.
  • Resolved customer complaints involving food or beverage quality and service.
  • Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
  • Maintained highest standards for beverage quality and service.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
  • Achieved NJ Food safety certification to run and open fresh produce as test store for district and now it is throughout company stores.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions

Education

High School Diploma -

William L Dickinson High School
Jersey City, NJ

Skills

  • Goals and Performance
  • Customer Relationships
  • Order Management
  • Staff Management
  • Team collaboration and leadership
  • Inventory Control

Timeline

Executive Team Leader Food & General Merchandise

Target
02.2022 - Current

Food & Beverage Team Leader

Target
06.2020 - 02.2022

Food & Beverage Team Leader

Target
06.2008 - 05.2010

High School Diploma -

William L Dickinson High School
Robin A. Maxwell