Robin McCarty
Tukwila,WA
Summary
Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
20
20
years of professional experience
Work History
Executive Assistant
Bureau of Alcohol, Tobacco, Firearms and Explosives
04.2008 - 09.2025
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Served as a liaison between law enforcement and compliance groups to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Improved office efficiency by implementing new filing systems and document management processes.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Used advanced software to prepare documents, reports, and presentations.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Enabled timely project completion by coordinating resources and timelines across multiple departments.
- Enhanced executive decision-making with comprehensive research and detailed reporting.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Negotiated with vendors for cost savings, securing high-quality services at reduced rates.
- Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Updated and maintained confidential databases and records.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Top Secret Clearance
Security Specialist
Federal Air Marshal Service
06.2005 - 04.2008
- Greeted guests professionally and courteously to cultivate welcoming atmosphere.
- Monitored deadlines closely and submitted required documentation punctually.
- Maintained a well-organized filing system for easy access to important documents, improving overall efficiency.
- Consistently recognized for maintaining a professional demeanor and providing exceptional support to both colleagues and clients.
- Handled confidential information with discretion, maintaining trust among colleagues and clients alike.
- Prepared detailed reports and presentations for management review, facilitating informed decision-making processes.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Performed research to collect and record data.
- Payroll administrator
- Travel administrator for quality control and error free submission of travel vouchers for personnel ensuring timely reimbursements from HQ.
- Managed credential issuance process for Airline Pilots to carry weapons while on duty
- Selected as a Seattle Federal Executive Board Associate
- Secret Clearance
Education
Associates - Advertising Design
National Education Center
Glendale, AZ01-1991
High School Diploma -
Westwood High School
Mesa, AZ01-1984
Skills
- Meticulous attention to detail
- Data privacy management
- Service-centric interaction
- Appointment coordination
- Calendar management
- Effective interpersonal communication
- Professional and mature
- Data organization and maintenance
- Document preparation
- Problem-solving skills
- File organization
- Effective telephone interaction
- Conflict management
- Software knowledge
- Videoconference preparation
- Multi-line phone proficiency
- Report generation
- Self-starter
- Articulate and well-spoken
- Reliable and responsible
- Problem-solving
- Honest and dependable
- Critical thinking
- Relationship building
- Team coordination
- Work prioritization
- File maintenance
- Sales Consultant Experience
Languages
English
Timeline
Executive Assistant
Bureau of Alcohol, Tobacco, Firearms and Explosives
04.2008 - 09.2025
Security Specialist
Federal Air Marshal Service
06.2005 - 04.2008
Associates - Advertising Design
National Education Center
High School Diploma -
Westwood High School
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